Condominium Site Manager- Toronto Downtown

Blackbird Security Inc is a quickly-growing company currently looking to hire a **Security Site Manager **in **Downtown Toronto, ON.**

Blackbird is a fast-growing company and has built a reputation for excellence by setting the standards for superior performance and excellent customer service. We are committed to bettering the community by providing excellent security services which fit the unique needs of our clients and the communities we serve. Our company provides security services to a wide range of clients all over the country including retail stores, high end retail sites, warehouses, corporate offices, construction sites, campuses, municipal offices and many more.

**Why work with Blackbird?**

With Blackbird, you would have an opportunity to grow your career and be part of a fast growing national security company, with the potential for great career advancements. We also offer competitive wages and flexible working schedules.

**Role Summary**

As a Site manager you will be responsible for overseeing security work for a condominium and will report directly to the Upper management.

**DUTIES AND RESPONSIBILITIES**
- Review, verify for accuracy and finalize incident reports Investigate incidents and provide evidence such as footage, access control data and other relevant information
- Provide finalized incident report with supporting evidence clearly labelled and organized for follow up by management
- Activate access fobs and remotes, assign specific access levels
- Supervise all security/concierge staff and liaise with Blackbird head office regarding staffing matters/concerns, performance related issues, etc. towards maintaining continuity of service at the expected level
- Assume leadership and work closely with the guards towards building a strong team Ensure Font Desks are kept organized and presentable.
- Liaise with management on any required supplies, equipment repairs and general upkeep of the desk in a presentable condition
- Ensure that guards are properly uniformed per their specific roles, presentable Ensure that tactical guards are familiar with their dual duties, i.e., tactical and general security/concierge back up
- Ensure that guards maintain a resident-friendly environment and are skilled in conflict resolution and diverting difficult situations effectively away from high traffic areas/public exposure whenever possible
- Ensure that guards are familiar with the work environment, know where the relevant documents, i.e., Post Orders, Memos, site info, valve charts, etc. and other such relevant documents and items (radios, keys, office supplies, etc.) are kept
- Ensure that all new guards are properly trained on desk duties and emergency procedures and that they know who to reach (i.e. supervisor) if unsure
- Follow-up with incident reports, i.e., noise complaints, damage, etc. collecting and reviewing video footage to ensure that it corresponds with the incident report and summary of the findings/violation letter (i.e. evidence including date, time, location, etc.) for enforcement follow-up by management
- Review video footage requested from TPS when a production/formal letter is received.
- Provide complete footage to management corresponding with specifics, i.e. dates, times, cameras, indicated in the requests from TPS.
- Liaise with TPS on investigations requiring live review of ongoing activity in the building.
- Ensure that such investigations are conducted in the designated room in
- Arrange fire drills per schedule provided by management.
- Book security guards to attend fire drill.
- Coordinate with management scheduling of the fire protection contractor
- Ensure fulfilment of the Security/Concierge responsibilities per fire plan

**QUALIFICATION AND SKILLS**
- Valid Security License
- Prior management experience required
- Previous experience in condominium security is required.
- Must have excellent communication skills.
- Must be proficient in the English language, spoken, written, and via electronics
- Willingness to attend meeting and trainings to improve skills
- Knowledgeable on safety processes and procedures

**Job Types**: Full-time, Permanent

**Salary**: $21.00-$24.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Weekend availability

Application question(s):

- Where do you live?
- What day would you be available to work?
- Why do you think you are a good fit for this role?
- Will you be able to reliably commute to Toronto downtown, ON for this job?

**Experience**:

- Security management: 2 years (required)
- condominium security: 2 years (required)
- condominum security manager: 1 year (required)

Licence/Certification:

- security license (required)
- use of force certification (preferred)

Shift availability:

- Day Shift (required)