Sales Support Coordinator

3 days ago

North York, Canada Emirates Full time

JOB PURPOSE

Coordinate the Sales Support Team to initiate sales activities in the country considering the different sales channels based on the analysis and evaluation of market-specific data. Identify opportunities and threats in sales (existing business, new business, online, groups) and will support in driving all processes at the organization. Account management activities jointly with Sales Executives and Sales Managers based on analysis and evaluation of customer portfolios. The post holder will enable the Sales Executive and Sales Manager to optimize sales activities by steering visits, preparing sales presentations and managing an array of administrative and supportive tasks

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10)
- Regular analysis and evaluation of customer performance (corporate / SME accounts and travel agencies / travel management company) and the development of each sales channel as basis for yearly planning of contracts
- Coordinate the analysis and monitoring of the development of each sales channel, according to its potential and distribution costs, emphasizing corporate revenue generation through TMCs, online push via OTAs and EOL and share reduction of consolidator channel.
- Contract management, including the continuous update of the contract database and flow of information to all relevant departments (such as pricing) and coordination of comprehensive preparation of contract proposals (incl. individual quotations) in cooperation with the Sales Executive, as well as monitoring and back-end incentive calculations, whenever available (according to predetermined frequency)
- Developing and coordinating account management activities, based on monthly evaluation / analysis of Sales Executive portfolios in cooperation with the Sales Manager as well as sales activities budget (87001) controlling and conciliation with accounting system bookings
- Ensure a seamless flow of information, steering advising and supporting all relevant departments (interface between sales, corporate communications, pricing and finance).
- Manage the administration and investigations of ADMs, ACMs and other related revenue accounting queries. Advise relevant line Sales Managers of travel agents undertaking incorrect ticketing or fares construction practices. Manage the Brazil “Commercial & Sales” advisory notices.
- Keep up-to-date with all technical developments regarding reporting tools and continuous coordination of monitoring, analysis, development and adjustment of EK reports, tools and workflows.
- Assist Sales Manager with yearly planning and budgeting process (incentive planning / forecasting / monitoring) and market specific and ad-hoc reporting for Area Manager.

3. MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

Degree preferably in Economic or Travel with a minimum of 3 years experience in the Travel Industry.

Knowledge and Skills
- Thorough knowledge of EK group's products and services
- Good knowledge of travel agency business or Travel consultancy
- Good planning and organisational skills
- Computer literacy - Microsoft Word/PowerPoint/Excel
- Excellent team management skills
- Ability to work under pressure and meet deadlines

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

  • Sales and Administrative Coordinator

    2 days ago

    North York, Canada Griffenergy Full time

    **About Griffenergy**: Join a fast-growing leader in the solar energy industry committed to revolutionizing clean, sustainable power. At Griffenergy, our mission is to power our planet with the sun. With over 600 successful solar projects across Canada, we offer an inspiring opportunity for driven individuals to contribute to a greener world. **Role...

  • Community Growth Support Coordinator

    2 weeks ago

    North York, Canada Girl Guides of Canada-Guides du Canada Full time

    Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of _A better world, by girls. _ - GGC is actively searching for a _**Community Growth...

  • Sales and Catering Coordinator

    2 weeks ago

    North York, Canada Vrancor Full time

    **POSITION AVAILABLE: Sales & Catering Coordinator** **REPORTS TO**:Director of Sales** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** **DURATION: July 2025 to August 2026** Novotel Toronto North York is looking for someone to bring their vibrance and energy to the role! As a Sales and Catering Coordinator,...

  • Subprime Sales and Finance Specialist

    2 weeks ago

    North York, Canada Lion Motor Sales Full time

    Vehicle Sales & Finance Specialist - Drive Success with Us! Are you a driven, customer-focused professional with a passion for helping people get into the vehicle they need—regardless of their credit situation? Do you thrive in a fast-paced environment where your problem-solving skills can turn a "no" into a "yes"? Can you work a deal from start to finish...

  • Sales and Catering Coordinator

    5 days ago

    North York, Canada Vrancor Full time

    **POSITION AVAILABLE: Sales & Catering Coordinator** **REPORTS TO**:General Manager** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** Novotel Toronto North York is looking for someone to bring their vibrance and energy to the role! As a Sales and Catering Coordinator, you’ll assist with food and beverage/...

  • Sales and Catering Coordinator

    3 days ago

    North York, Canada Vrancor Full time

    **POSITION AVAILABLE: Sales & Catering Coordinator** **REPORTS TO**: **General Manager** **LOCATION: Novotel Toronto North York** **ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3** Novotel Toronto North York is looking for someone to bring their vibrance and energy to the role! As a Sales and Catering Coordinator, you’ll assist with food and beverage/...

  • Support Coordinator

    1 week ago

    North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented support co-ordinator to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. As a support coordinator, you will play a key role in communication between employees, management and...

  • Medical Office Sales Coordinator

    5 days ago

    North York, Canada North Toronto Surgical Full time

    **Job Overview** **Duties** - Product display and maintenance of inventory. - Assist the front desk - Attend training - Handle post-clinic tasks, such as faxing medical referrals, tracking attendance, scheduling follow-ups, and booking ultrasound labs as needed. - Maintain and regularly update patient demographics within the EMR (Electronic Medical Record)...

  • Marketing & Sales Coordinator

    2 weeks ago

    North York, Canada CareOnDemand Full time

    Are you creative, dynamic, and passionate? Do you like to think outside of the box and find new ways to achieve your goals? CareOnDemand has an exciting opportunity for you. If you have a passion for excellence and would like to work for a small-to-medium business and grow with it, we encourage you to apply. **About the Role**: **Responsibilities**: - Act...

  • On Call Weekend Coordinator

    2 days ago

    North York, Canada Kinnect Support Full time

    Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers superior support to Agencies, Organizations, and Institutions that work with adolescents’ youth, adults, and seniors who experience behavioral, social, emotional, physical, and psychiatric...