Support Coordinator

1 week ago

North York, Canada Synergy Protection Group Inc. Full time

Synergy Protection Group Inc. is looking for dedicated and talented support co-ordinator to join our exciting, hard working and growing team We are looking for individuals who possess exceptional interpersonal and customer service skills. As a support coordinator, you will play a key role in communication between employees, management and clients.

Schedule: 8:30pm-8:30am continental rotation

What you will do:

- Manage queries from the workforce regarding work schedules and making outbound calls when needed to fill last minute or dropped shifts
- Assisting the Support Team Manager with the day-to-day employee/client relationships in a proactive manner
- Respond to employee inquiries, research client/employee issues, resolve service issues/errors and demonstrate proactive, solution-based approach to enhance client relations
- Collaborate with Scheduling Coordinator, HR and Training to ensure recruitment and placement processes to achieve an optimal level of client/staff compatibility

What you will bring:

- 2 years of dispatch experience required.
- Prior Call center experience is an asset
- Proficient experience in administration
- Excellent verbal and written communication skills, interacting both internally and externally
- Excellent customer service skills
- Excellent organizational skills
- Ability to multitask and remain calm under pressure during high volume phone calls
- Track record of working in a fast paced and demanding environment

Why become a part of Synergy family?

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

Perks we offer:

- We are all about our people and we show it
- Competitive pay and comprehensive employee benefits
- Provide free training such as Use of Force, Non-Violent Crisis Intervention, Mental Health First Aid, Report Writing and many more.
- Accommodate to your flexible schedules
- Continuous coaching and support
- Promote diversity through employee engagement
- Provide growth and development opportunities

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- 12 hour shift
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- customer service: 1 year (required)
- Office Administration: 1 year (required)
- Call Centre: 2 years (required)

Work Location: In person

  • On Call Weekend Coordinator

    3 days ago

    North York, Canada Kinnect Support Full time

    Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers superior support to Agencies, Organizations, and Institutions that work with adolescents’ youth, adults, and seniors who experience behavioral, social, emotional, physical, and psychiatric...

  • Care Coordinator

    3 days ago

    North York, Canada Home and Community Care Support Services Full time

    **Job Description**: - Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.As a - **Ca** **re Coordinator**, you will assess and determine...

  • On Call Weekday Coordinator

    2 weeks ago

    North York, Canada Kinnect Support Full time

    Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers superior support to Agencies, Organizations, and Institutions that work with adolescents’ youth, adults, and seniors who experience behavioral, social, emotional, physical, and psychiatric...

  • Project Coordinator

    1 week ago

    North York, Canada NELLA CUTLERY TORONTO INC. Full time

    **Job Title: Project Coordinator (with Estimating Support)** **Overview**: Nella Food Equipment is looking for a highly organized, proactive Project Coordinator to join our growing team. In this role, you'll support our Project Managers in delivering high-quality commercial kitchen projects while also assisting with estimating tasks as needed. Estimating...

  • Coordinator, Validation Support

    5 days ago

    North York, Canada Apotex Full time

    About Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration,...

  • Scheduling Coordinator

    5 days ago

    York, Canada ESS Support Services Full time

    **Job Summary** We are seeking a detail-oriented and proactive Scheduling Coordinator to join our team. Reporting to the Director of HR & Culture, the Scheduling Coordinator acts as first point of contact for direct staff with regards to schedules, call-in and open shifts. Ensures direct staff schedules are completed to meet the need of our clients and the...

  • Sales Support Business Coordinator

    1 week ago

    North York, Canada Nestle Full time

    **A little bit about us** Nestlé Professional is the global foodservice leader in developing and manufacturing innovative food and beverage solutions, and beverage equipment systems that enable foodservice operators across all channels to delight their customers and grow their businesses. We are the trusted Partner of Choice in the Out of Home Channel,...

  • Community Growth Support Coordinator

    2 weeks ago

    North York, Canada Girl Guides of Canada-Guides du Canada Full time

    Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of _A better world, by girls. _ - GGC is actively searching for a _**Community Growth...

  • Health & Wellness Coordinator

    7 days ago

    York, Canada ESS Support Services Full time

    **Company Overview** ESS Support Services is an award winning not-for-for-profit community support services organization and community leader for over 40 years. Our mission is to care for aging adults in their homes and community through programs that support well-being. ESS offers a diverse range of high-quality services and accredited programs designed to...

  • Administrative Assistant

    1 week ago

    North York, Canada Kinnect Support Full time

    **Company Name: Kinnect Support Service** **Job mission statement & description**: Kinnect Support Services is a small business rapidly growing in the Health Care Industry searching for individuals who are passionate about the well-being and treatment people receive in our community. We work with Agencies to support youth and adult mental health, physical...