Family Support Worker

Providing ongoing support to children and families through regular home visitation.

**Full Time - (35 hours per week)**

**Job ID # 25-003**

**Are you looking to make a difference in your community?**

**Join the Norwood team and start making a difference today**

**Norwood staff are guided by the following Team Charter (SPIRIT)**:

- **Support -**We utilize one another's strengths to take on challenges and opportunities using positive communication, collaboration, and compassion.
- **Passion -**We have the energy, attitude, and enthusiasm to be fully committed and engaged in our work with each other.
- **Integrity**-We are honest, trustworthy, transparent, and accountable with each other.
- **Respect**:

- We accept others without judgment and recognize that every individual is a person of value.
- **Inclusivity**:

- We celebrate diversity and welcome people of all abilities, backgrounds, cultures, and perspectives.
- **Team -**We are all one group working towards improved outcomes for children and families.

If you share our values and support our mission and vision, please consider joining our team.

**Position Summary**

The FSW provides support through encouragement, connections, and information while working alongside parents to help them to solve challenges related to basic needs such as food security and safe and affordable housing. The FSW provides parent education that addresses a variety of topics, needs and areas of interest to families.

**This position requires a flexible work schedule that includes occasional evenings and weekends as scheduled to meet the needs of families.**

**Reporting to the Family Support Manager, the Family Support Worker is responsible for the following**:

- Creating opportunities to engage with families and build strong relationships.
- Providing strategies to families that support healthy child development and positive parenting.
- Supporting capacity building among families to build independence, reduce barriers, self-efficacy, self-advocacy skills, and build linkages with natural support networks.
- Working alongside families to bridge the learning from groups to the home and community environments to support skill strengthening goals for the family.
- Planning, organizing and/or facilitating family education and family/child groups and services that reflect the needs and interests of the families.
- Administering screens (such as ASQ:3 and ASQ:SE2) and providing resources to families as necessary.
- Compiling and entering necessary data and documentation into agency and collaborative data systems while maintaining accurate, timely and complete electronic and paper files.
- Maintaining up-to-date knowledge of community resources to provide supportive and information referrals.
- Effectively managing a caseload of assigned families.
- Education: Post-secondary degree or diploma in a human services field (e.g. Social Work, Human Ecology, Sociology, etc.).
- Proficient in Microsoft 365 (SharePoint) and data base systems.
- Current First Aid certification.
- A valid driver’s license and access to a reliable vehicle.
- Criminal Record Check and Child Welfare Intervention Record Check (any findings will be reviewed on a case-by-case basis).

**The following qualifications are considered an asset**:

- Experience conducting home visits.
- Experience working with children and families from diverse cultural and socio-economic backgrounds.
- Experience in developing and facilitating groups .
- Experience working collaboratively as part of a multidisciplinary team.

**The hourly range for this role is $27.95-$38.08 per hour ($50,865 to $69,300 per year) based on a 35-hour week.**

**Norwood provides the following**:

- Great benefits plan
- 5 weeks of paid time off per year (1 week at Spring Break, 2 weeks at Christmas and 2 weeks’ vacation)
- 12 sick/personal leave days per year
- Strong focus on employee wellness
- Supportive of ongoing professional development
- Service recognition and employee awards
- A compassionate team environment

**Please state in the cover letter how you align with the Norwood Team Charter and how you heard about the position.**
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

Pay: $27.95-$38.08 per hour

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have your own vehicle?
- Do you have experience with children and families from diverse cultural and socio-economic backgrounds? 

Licence/Certification:

- Driving Licence (required)

Work Location: In person