Clinic Coordinator/administrative Assistant

Specsavers is looking for someone to fill our hybrid position of Clinic Coordinator / Organizational Admin to join our team

We pride ourselves in amazing customer service but also in creating an amazing work space and culture for our team members. There’s a reason we’ve won multiple awards for being the best place to work globally and for our commitment to training - as a business, we’re dedicated to nurturing talented people and letting them thrive. You and your colleagues will always be encouraged to boost your knowledge and learn new skills throughout your time at Specsavers. We offer a number of training courses specializing in a variety of areas, from optics and customer service to leadership and more.

EDUCATION

High school diploma or equivalent experience

EXPERIENCE

Retail, admin, reception, customer service experience, optical experience - an asset but not required.

WORKING CONDITIONS

On feet working in a fast past environment

Multitasking

Bending and moving to clean and organize in down time

Uniform provided

SOME DUTIES INCLUDE

Confirming appointments with patients

Checking in patients for their appointments

Pointing our patients in the right direction the best person suited to help them

Spreading the word about our no charge eye exams and our amazing prices

Billing patient benefits

Moving around schedule when needed and always ensuring most efficient scheduling
Triaging and booking in patients for exams
Audit closes and benefits submissions
Keeping systems organized and refreshed
Unpacking orders and marking them received and ready for patient pick up.
Marking orders as dispensed
Contact lens trials follow up with patient and receiving contact lenses
Printing and updating forms, managing stock levels of product and re order
Connecting and planning with community outreach
Cleaning, merchandising, organizing

We look for kind, energetic and customer service focused people to help our customers choose their eyewear; making it an exceptional and memorable experience for them. We want people who will treat their patients as if they would their own family members

Our job at Specsavers is so much more than just your average retail job and although we are in a mall, this definitely isn’t your typical retail job It’s a dynamic mix between retail and healthcare and individuals with a real passion for making a difference in peoples lives really thrive in this role.

COMPENSATION
- Flexible on hours, with full comprehensive benefits and a health spending account immediately paid for by Specsavers.
- Free subscription to the Headspace App for relaxation and meditation
- Free subscription to the app Maple that has real Doctors who can write prescriptions and give real time advice anytime.
- Free subscription to the app LifeWorks to help with mental health and wellness.
- 2 free pairs a year (sunglasses or clear)
- Free eye exam every year
- Paid birthday and paid Volunteer day every year
- 6 sick days and 3 weeks vacation day
- A great discount on glasses for you and family and friends
- Contests and incentives to win gift cards, glasses and fun stuff

**Job Types**: Full-time, Part-time

Pay: $19.00-$21.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- English not required

Application question(s):

- What is your availability for shifts, how many hours would you like, how long do you want to work here?

**Education**:

- Secondary School (required)

**Language**:

- English (required)

Work Location: In person