Credit and Collection Agent

2 weeks ago

Mississauga, Canada Carmichael Engineering Ingénierie Carmichael Full time

With us, it's always about people

Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years.

The Credit and Collection agent reports to the Credit & Collections supervisor. This is a full time position with a schedule of 8am - 5pm, working fully on-site in our Mississauga branch.

**Tasks and Responsibilities**
- Generate and sending invoices and statements of account.
- Replying to customers on their billing queries.
- Process Credit card payments and reconciliations
- Following up with customers regarding payments for their outstanding receivable balances.
- Collaborating with the branches to resolve customers’ claims for credit notes.
- Establish credit for new customers, as well as credit for existing customers on large projects.
- Analyzing and assessing the creditworthiness of new clients/existing accounts by using external credit risk management tools
- Support the department in various tasks, as determined by the department supervisor.

**Requirements**:

- Minimum of 3 years’ experience in the field of collections.
- Experience and knowledge of collections in the field of construction (denunciations, lien waivers) is considered an asset.
- Must be able to work in excel.
- Ability to multi-task.
- Must be capable of reconciling customer accounts.
- Must be capable of simultaneously handling several accounts receivable listings of various branches.
- Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations._

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