Admin. Asst. 2-ft-quality

**Ref# 25NON094**

**1 ‑ Full Time ‑ Administrative Assistant**

**Quality and Risk Management**

**Why Join Us?**

**Impactful Work**: Your leadership will directly influence the quality of care provided to our patients and the

efficiency of our operations, in a values based team environment.

**Competitive Compensation**: We offer a comprehensive benefits package and competitive salary to attract

top talent.

**Healthcare of Ontario Pension Plan (HOOPP)**: We are proud to participate in the Healthcare of Ontario

Pension Plan (HOOPP), offering our employees the security and peace of mind that comes with having

access to a pension plan. We understand the importance of financial well‑being and believe that a strong

pension recognizes our employees, like you, and provides a stable foundation for your future as part of our

overall compensation package. When you join, you automatically contribute to the Plan each pay period. As

your employer, we also contribute $1.26 for every dollar you contribute.

Joining our team means that you will be an integral part of achieving our mission, vision and values.

**Our Mission**: We provide quality Care to Patients and Families, supported and advanced by research, innovation

and education that is responsive to the needs of the peoples of Northwestern Ontario.

**Our Vision**: Exceptional care for every patient, every time.

**Our Values**: Diversity, Compassion, Excellence, Innovation, Accountability

**About the role**:
The Hospital strives to deliver care that is centred on patients and families. Patient and Family Centred Care (PFCC)

is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values

and ensures that those values guide all decisions. Creating a caring environment for patients and families ensures

continuity of care and fosters a learning environment. Applicants are required to have a demonstrated knowledge,

understanding and commitment to this care philosophy.

The Administrative Assistant, Quality and Risk Management, reports to the Director, Quality and Risk Management,

and is responsible for providing administrative and clerical support, confidential in nature, to the Quality and Risk

Management (QRM) team.

Additionally, the Administrative Assistant, QRM, is the main contact responsible for processing patient and family feedback through the

Compliments and Concerns Console; in consultation with the Director, QRM. Other responsibilities related to the Compliments and Concerns

Console includes supporting departments with system navigation, updating leads as required, pulling reports, and coordination of follow-up and console

management as directed through the QRM team or Director.

EMPLOYMENT REQUIREMENTS:
Education/Experience:
*Post‑secondary degree/diploma in business or office administration.

*Minimum 3‑5 years administrative experience in a large scale environment, preferably in the health care

industry.

Skills/Abilities:
*Proven speed, accuracy and proficiency in filing and keyboarding.

Windows environment.

*Excellent oral and written communication skills, including pleasant disposition, integrity, discretion, tact and

ability to communicate effectively.

*Demonstrated organizational skills and ability to prioritize multiple tasks.

*Ability to work independently to prioritize and coordinate assigned tasks in a demanding environment.

Salary Range: $31.431 to 36.979

The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets

Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of

full vaccination of all required doses of a COVID‑19 vaccine approved by Health Canada to Occupational Health &

work is imperative, therefore, all applicants will have to demonstrate a good attendance record to be considered for

this position.

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work

environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible

are available throughout the selection process. Additionally we are identified as an English/French speaking health

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevant previous experience and training no later than

11:59p.m. on **Friday, November 7, 2025**.

website.

Posted: October 24, 2025

NON UNION