Floral Manager

**Location: Dunbar, Vancouver**

We are looking to hire a Floral Manager to join our team. The focus of this role is the day-to-day operations related to floral design, managing and training the staff, scheduling, corresponding with vendors and wholesale partners, and creating a vibrant culture and a healthy team setting within the department, while ensuring that orders for floral arrangements are completed on time.

If you feel that this describes you, we hope you apply

**Supervisory Responsibilities**:

- Recruits, interviews, hires, and trains new staff
- Oversees the daily workflow of the department
- Provides constructive and timely performance evaluations
- Handles discipline and termination of employees in accordance with company policy

**Duties/Responsibilities**:

- Advise customers on suitable floral arrangement selections, wrap completed floral arrangements, build gift baskets, unpack and organize deliveries
- Consult with clients to determine their preferences and specifications before designing customized floral arrangements for events
- Inform customers of department offerings, upsells, prepares special orders for events
- Plan and merchandise product display cases and develop seasonal decor
- Collaborate with vendor for inventory management; submit and track product orders
- Build and maintain positive vendor relationships; place regular product orders, identify discounts and promotions, and recommend items for our flyer
- Ensure the store is clean, safe and ready for shoppers
- Manage and increase department profitability and sales through effective budgeting, merchandising, controlling expenses and driving sales
- Backroom and inventory management
- Performs other related duties as assigned

**Required Skills/Abilities**:

- Excellent verbal and written communication skills.
- Excellent interpersonal skills with staff and customers
- A proven team player and who is also team-focused
- Strong problem solving and in-the-moment decision-making skills, process improvement, strategic planning, verbal communication, customer focus, management proficiency
- Skilled at prioritizing tasks and to delegate them when appropriate
- Able to function well in a high-paced environment
- Proficient with Microsoft Office Suite or related software
- Available to work flexible hours including evenings, weekends, and holidays

**Education and Experience**:

- Completion of a post-secondary program related to hospitality or food and beverage service management
- A minimum of 2 years demonstrating the sound knowledge of different flower types, arrangement styles, and flower conditioning
- Experience operating a point-of-sale system

**Physical Requirements**:

- Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
- Able to lift up to 40 pounds
- Able to be in contact with common plant allergens such as pollen

**Salary**:
$42-45,000/annually

**About Us**:
Stong’s Market is a locally owned, community focused grocery store. We offer a wide variety of local and boutique products at our Vancouver, North Vancouver and Squamish locations. Our Stong’s Market Express Department are experts at home delivery straight to your front door. The Stong’s name has a rich history with over 85 years of grocery experience and we are committed to a unique and family friendly grocery shopping experience

**Our Commitment**:
Stong’s Market is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Stong’s Market is committed to working with and providing reasonable accommodations to individuals during the recruitment process. If you need a reasonable accommodation for any part of the employment process, please notify the hiring manager when contacted for an interview.

**How to Apply**: