Human Resources Manager

**Job Purpose**

The HR Manager oversees the strategy and implementation of a strong and supportive HR business area. The HR Manager is accountable for a full range of Human Resources-related services to the staff at BGCCVI and provides leadership and guidance to management to improve the effectiveness of BGCCVI’s HR practices.

**Wage**: $52,000 - $60,000 per year
**Location**: Nanaimo, BC
**Hours**: Full-Time, Monday - Friday

**Duties and Responsibilities**

**Leadership**
- Direct the day-to-day provision of Human Resources services, systems, metrics, policies and programs of the HR Department, making recommendations for improved efficiencies and effectiveness
- Assist Executive Director and other HR team members with implementation of HR strategies in operations, performance management, learning and development and succession planning
- Support and guide employees in the employee lifecycle process with solution-driven advice on issues related to employee relations, performance management, development and other workplace human resources challenges
- Execute, monitor and track effective onboarding process with support from HR team.
- Administer the day-to-day provision of Human Resources services, systems, metrics, policies and programs of the HR Department, making recommendations for improved efficiencies and effectiveness
- Contribute insights and opportunities to the Executive Director to inform ongoing and annual reviews of risk management plan, CARF accreditation and Operating Standards.
- Provide leadership and undertake investigations with respect to staff performance management issues
- Support Executive Director during the yearly contract renewal through our benefits broker; negotiate rates, provide plan insight to enhance value, and present cost-effective planning.
- Perform other duties as assigned by the Executive Director

**Employee Relations**
- Provide objective guidance to employees in the employee lifecycle process with solution-driven advice on issues related to employee relations, performance management, development and policy interpretation and other workplace human resources challenges.
- Maintain clear channels of internal communication to promote a person-centered organization through various internal methods.
- Provide ongoing support on HR related matters, policies and procedures ensuring the overall effectiveness of the HR operations.
- Respond to internal and external HR related inquiries or requests and provide support alongside the Executive Director and Leadership Team
- Manage all aspects of employee health and safety in alignment with WorkSafe BC
- Support Leadership Team with ongoing best practices in recruitment and retention including the development of a strong staff recognition program.

**Recruitment**, Onboarding and Retention**
- Oversee and support Agency onboarding/offboarding process and continue to assess and improve as needed to support recruitment and retention.
- Collaborate with Leadership Team and hiring supervisors to determine the effectiveness of recruiting plans, process, and implementation.
- Support and advise Senior Leadership Team to maintain and enhance, a client-centered Performance Management Process to support retention.

**Training and Development**
- Support Senior Leadership Team to undertake job evaluations to ensure training and development plans for staff are relevant and effective.
- Provides mentorship and leadership to managers and supervisors in executing training and development for staff.
- Champions implementation of BGCU internal training platform across the organization.

**HR** Administration**
- Maintain BGCCVI’s Human Resources Policies & Procedures, adapt as needed to comply with Federal and Provincial legislation.
- Participate in the review and audit of HR work practices and systems to comply with required accreditation (CARF), Operating Standards and employment standards.
- Participate in establishing HR metrics and data analysis, identifying trends and patterns to inform HR initiatives.
- Ensure Agency documentation adheres to all governing regulations and laws, including those of PIPEDA, PIPA, Social Services, Labour Standards, WorkSafe BC, Human Rights, and any other applicable government standards.