Sales Executive

**SM Lighting and Bath Design Intro**:
Welcome to SM Lighting and Bath Design, your premier one-stop destination for lighting and plumbing products. With a recognized history spanning over three decades, we take immense pride in being a committed dealer of branded lighting and bath products. All our solutions elevate the aesthetic and functional aspects of our client’s spaces, while providing the highest level of service with reasonable rates. Explore our showroom, located in the heart of Surrey, and discover the perfect blend of style and functionality for your lighting and plumbing needs.

**Responsibilities**:

- **Generating Sales**: Actively seek out and engage potential customers through various means such as cold calling, networking, and attending industry events. Develop and maintain strong relationships with existing clients while consistently seeking opportunities to expand the customer base.
- **Consultative Selling**: Understand the needs, preferences, and budget constraints of customers to recommend suitable lighting solutions. Provide expert advice, product demonstrations, and technical support to help customers make informed purchasing decisions.
- **Quoting and Pricing**: Prepare accurate and competitive price quotations for customers, taking into account factors such as quantity discounts, special promotions, and shipping costs. Negotiate pricing and terms to close sales while maximizing profitability for the company.
- **Order Processing**: Handle order processing tasks efficiently, including entering orders into the system, verifying product availability, coordinating shipments, and ensuring timely delivery to customers. Work closely with other departments such as inventory management and logistics to fulfill orders accurately and on time.
- **Customer Service**: Provide exceptional customer service throughout the sales process, from initial inquiry to post-sale support. Address customer inquiries, resolve complaints, and handle returns or exchanges promptly and professionally to maintain customer satisfaction and loyalty.
- **Goal Achievement**: Set ambitious sales targets and develop strategies to achieve or exceed them within designated timeframes. Monitor progress toward goals, identify obstacles or challenges, and take proactive measures to overcome them to ensure sales objectives are met or surpassed.

**Skills**:To excel as a lighting sales executive, a combination of technical knowledge, interpersonal skills, and business acumen is essential. Here are some key skills required for the role:

- **Salesmanship**: Strong sales skills, including prospecting, negotiation, and closing techniques, are necessary to drive revenue and achieve sales targets.
- **Customer Service**: Exceptional customer service skills are essential for building and maintaining relationships with clients, addressing their inquiries and concerns, and ensuring satisfaction throughout the sales process.
- **Communication**: Excellent verbal and written communication skills are important for conveying technical information clearly and persuasively to customers, as well as for building rapport and
- **Problem-Solving**: Effective problem-solving skills enable sales executives to identify challenges or obstacles in the sales process and develop creative solutions to overcome them, ensuring a smooth and successful customer experience.
- **Organization**: Strong organizational skills are necessary for managing sales activities, maintaining accurate records, and prioritizing tasks effectively to meet deadlines and achieve sales objectives.
- **Adaptability**: The ability to adapt to changing market conditions, customer preferences, and product offerings is essential for staying competitive and successful in the dynamic field of lighting sales.
- **Teamwork**: Collaboration with colleagues in various departments, such as marketing, product development, and customer support, requires strong teamwork and interpersonal skills to achieve common goals and deliver a seamless customer experience.
- **Business Acumen**: Understanding industry trends, market dynamics, and competitive landscape is important for identifying opportunities, making strategic decisions, and contributing to the overall growth and success of the organization.

**Salary**: From $62,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
- Work from home

Schedule:

- Every Weekend
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 2 years (preferred)

Ability to Commute:

- Surrey, BC (required)

Work Location: In person