Office Administrator/sales/bench Tech Hiring

7 days ago

North York, Canada City Wide Locksmiths LTD Full time

**Office Administrator/Sales/Bench Tech Hiring**

**About Us**

Citywide Locksmiths was established in 1962 as a mobile locksmith company in Toronto. Recognizing the economic growth of the city during the 1960s, the company capitalized on this opportunity. Citywide Locksmiths has always been a family-owned and operated business. Today, the third generation of the Shearer family proudly maintains ownership and operates Citywide as one of Toronto’s largest and most trusted locksmiths. Our sister company, ADH Fine Hardware, established in 1986, is Toronto’s premier luxury door hardware supplier.

**Our Environment**

At Citywide Locksmiths, we prioritize fostering a personal work environment. We maintain a strong sense of team, trust, integrity, and loyalty among all levels of management and staff.

**Benefits**:

- Annual Salary
- Dental & Health after probation
- Paid vacation time

**Working Hours**:

- The standard working hours are from 8:00 AM to 4:00 PM.

**Responsibilities**:

- Promptly and efficiently assist in dispatching service calls.
- Troubleshoot technical issues and provide effective solutions to walk in customers.
- Generate brief sales/quotes for walk-in customers and our locksmiths.
- Manage customer accounts
- Coordinate projects and assist project management for larger-scale projects.
- Travel to sites to perform take-offs or consulting to provide an estimate
- Maintain a clean and organized working space.
- Conduct a stock count.
- Deliver exceptional customer service on behalf of the company.
- Re-key cylinders.
- Cut keys.
- Construct and generate small master key systems.
- Assist bench technician.
- Unpack received materials.

**Qualifications**:

- Legal eligibility to work in Canada.
- Valid Ontario G-class driver’s license with a clean driving record.
- Maintain a clean criminal record.
- Familiarity with the Greater Toronto Area (GTA).
- Proficiency in computer literacy and the ability to learn new software.
- Exceptional communication skills, both verbal and written.
- Exceptional customer service skills.
- Ability to work independently and as part of a team.
- Above-average technical and mechanical skills.
- Strong problem-solving skills.
- Willingness to attend training sessions and embrace the opportunity to acquire new skills and technologies.
- Maintain trustworthiness and dependability.
- Exceptional attention to detail.

**Probation And Training**

Probation and orientation duration is a three-month orientation and probation period. During this time, you will be involved with learning from the following individuals and departments: dispatching, sales, service, locksmithing, and accounting.

**Job Types**: Full-time, Permanent

Pay: $35,000.00-$52,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

**Language**:

- English (required)

Work Location: In person

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