Inside Sales Representative

4 days ago

Edmonton, Canada DistributionNOW Full time

DistributionNOW is an industry-leading provider of oilfield supplies to the upstream, midstream, and downstream and industrial markets. We also offer supply chain solutions such as procurement, inventory, warehouse management logistics, safety and turnaround support services, project management, and business process and performance metrics reporting.

**Why join us at DNOW?**
- RRSP matching
- Growth opportunities
- Comprehensive Benefits
- Employee discounts
- Paid Time Off
- Employee Assistance Program

The Inside Sales Representative for the Projects Group, reporting to the Manager-quotations & projects, Edmonton Distribution Centre is accountable to ensure:

- Internal and external customers experience premier customer service.
- Project orders for pipe, flanges and fittings are prepared in a timely, accurate and professional manner.
- Internal and external customers are supported with order fulfillment expertise from the D2C Services Group.
- Measurable customer service standards are maintained to provide high customer satisfaction.
- Customer needs and satisfactions are regularly assessed, and results drive a continuous improvement approach.
- Utilizing corporate inventory for optimum sales results.
- Department correspondence is kept organized and filed appropriately.
- Provide beneficial ‘behind the scenes’ support enabling alliance accounts to be targeted.
- Excellent product knowledge is maintained on DNOW Products.

**Qualifications**:

- 2 years Inside Sales or Outside Sales capacity is preferable.
- Knowledge and experience in oil field and projects supply, fabrication industries and warehousing.
- Customer service experience.
- Knowledge of oil field products, sales and services.
- Knowledge of SAP software and basic computer skills is beneficial.
- Personal organization and life management in a high-pressure environment will be critical.
- Has the ability to work effectively in a team environment and help others achieve their potential and goals of the company.
- Must be proficient in Microsoft Word & Excel, Smartsheet

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

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