Customer Service Rep
2 weeks ago
Customer Service Representative
- Provide on site customer service to members min 1-2 evenings 4-8 pm, Sat or Sun 8:30am-2pm as scheduled
- Proficient in Microsoft Office
- Register Members for Camps and Classes
- See the programs, and apparel for programs
- Ensure the customer experience from point of contact to registration is professional, and above average in delivery by our office team
- Ensure registration process provides an exceptional experience for members
- Provide ongoing customer feedback for improvement
- Other assigned and related duties
- Excellent oral and written communication skills
- Hindi and/or Punjabi language an asset
**Job Type**: Part-time
Part-time hours: 10-15 per week
**Salary**: $16.00-$20.00 per hour
**Benefits**:
- Store discount
Flexible Language Requirement:
- French not required
COVID-19 considerations:
Enhanced cleaning
Sanitizing and hand washing encouraged often
Distancing enforced
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- When are you available to start?
- What languages do you speak fluently out of English, French Punjabi, Hindi, Russian, Chinese?
- How many years do customer Service Experience do you have?
- Are you available to work in the office min 1-2 evenings 4-8pm and one day on wknd Sat and/or Sun 8:30 am-2 pm?
**Education**:
- AEC / DEP or Skilled Trade Certificate (preferred)
**Experience**:
- Digital Marketing: 3 years (required)
Licence/Certification:
- Drivers licence (preferred)
Work Location: In person
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