Student Advisor/admin Support
1 week ago
**Sprott Shaw Language College (SSLC)** in Toronto is seeking a bilingual Japanese/English speaking Student Advisor to support our Japanese team with advising, administrative, and customer service tasks.
This is a full time or part time position for our busy summer season from from May until September. This is an exciting opportunity to join a dynamic and growing team with a great atmosphere
**Essential Qualifications**:
- Fluent in Japanese and English
- University degree
- Experience in an advising/counselling role is an asset
- Experience in the ESL industry is considered and asset
- Strong administrative skills (MS Office programs)
- Excellent customer service and interpersonal skills
**Main Duties**:
- Responding to student questions, concerns, and inquiries about programs
- Counseling students about life in Canada
- Providing orientation to new students
- Maintaining student files and records
- Confirming arrival and intake for Japanese students
- Working with admissions team to process registrations and program changes or extensions
- Promoting the school and various programs
- Corresponding with education agents locally and internationally
- Supporting Japanese marketing team with various administrative tasks, promotions etc.
- Listen to students problems and concerns to make their stay and educational experience the best it can be
**Location**: This is an on campus position located in Midtown Toronto.
Please provide your CV in both English and Japanese.
**Job Types**: Full-time, Part-time
**Salary**: $17.00-$18.00 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
We presently maintain a mandatory Covid-19 vaccination policy and regular use of hand sanitizer, cleaning of common areas and touchpoints.
**Experience**:
- Administrative: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Japanese & English (required)
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