International Student Advisor

4 days ago

Toronto, Canada Toronto School of Management Full time

**Toronto School of Management (TSoM)** is an institution within GUS Canada. TSoM is an innovative college offering a broad range of career-focused programs in Business, Hospitality and Tourism, Big Data, Cybersecurity, and Accounting. We provide relevant programs which ensure our students meet the demands of today’s ever-changing job market.

**Position Job Title: International Student Advisor**

With a holistic mindset, the ISSA will take a proactive approach to provide comprehensive advising to students including providing support in pre-arrival support, orientation and cultural adaptation, making referrals to other institutional and third-party services and resources. The incumbent will regularly respond to students’ inquiries, proactively identify, and advise students where they may need guidance and support and assist with proactive future planning that will effectively anticipate the needs in the student lifecycle, related to immigration regulations and other support measures.

**Responsibilities**
- Advising on the interpretation of immigration regulations and other related government policies within the scope of certification through College of Immigration and Citizenship Consultants.
- Monitoring maintenance of study permit conditions by international students on campus.
- Monitoring international students’ enrollment status and compliance with federal regulations and institutional policies.
- Advising on permits and timing related to students’ co-op planning, including academic trajectory in conjunction with academic advising staff.
- Managing and solving any status issues and providing support and information for resolution of study permit conditions as necessary.
- Complete administrative tasks related to the maintenance of student files, issuance of letters in support of students, and other similar duties.
- Provide support for events and activities organized to support international student retention, success, integration, and engagement.

**Requirements**:

- Immigration Consultant Certificate (in good standing with College of Immigration and Citizenship Consultants (CICC) as a Regulated International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC)
- Minimum of 3 years of formal experience in advising students, developing, and delivering workshops, activities and events focused on student success and supporting students through transformative experiences.
- Post-secondary 3-year diploma/degree in Marketing, Political Science, Human Services, Business or Communications.
- Experience providing service to newcomers to Canada in academic or settlement services.
- Exceptional level of attention to details, customer service, and stakeholder management skills.
- High level of interpersonal and communication skills demonstrated intercultural competence.
- 2-3 years of experience performing administrative tasks, proficient with MS Office products and student learning platforms.

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