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Café Manager

2 weeks ago

Ottawa, Canada Happy Goat Coffee Co. Full time

**Job description**
- **FULL-TIME CAFE MANAGER NEEDED, WEEKEND AVAILABILITY IS A MUST.**_

Happy Goat Coffee Co. is seeking an energetic and experienced Café Manager to lead its Bank and Hopewell location

As a HGCC Café Manager, your primary role is to provide leadership for your team, set the bar for excellence, act as an ambassador for the company, adhere to and enforce optimal health and safety standards and compliance, and maintain exemplary customer relations. You are expected to adhere to the company policies and procedures and to support your team to do the same.

**HAPPY GOAT COFFEE CO. CORE COMPETENCIES**
- Empathy & Inclusiveness: Include, tolerate and understand others and their perspectives even if you do not agree with them.
- Adaptability: Ability to be receptive and take action on new ideas, methods, and processes.
- Problem Solving & Conflict Resolution: Identify, analyze, recommend and resolve operational problems and conflicts between people.
- Grit & Conscientiousness: Take responsibility of actions, follow through on commitments, learn from mistakes of self and others, including the ability to understand the impact of one’s actions on others and the organization.
- Continuous Learning Mindset: The mindset to consistently seek learning opportunities and learn a set of skills and knowledge that facilitates better job performance.

**KEY AREAS OF RESPONSIBILITY**
- Team management
- Strong leadership, motivational and people skills
- Employee Training
- Customer Service & Service Recovery
- Quality Assurance
- Shift Scheduling
- Inventory Management
- Cash Management
- Logbook Management

Happy Goat is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Tips

**Experience**:

- Barista: 3 years (required)
- Management: 1 year (preferred)

License/Certification:

- Smart Serve (required)
- Food Safety Certification (required)

**Salary**: From $18.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Morning shift

Supplemental pay types:

- Tips

**Experience**:

- Barista: 3 years (required)
- Management: 1 year (required)

Work Location: One location