Head Barista/cafe Supervisor

1 week ago

Ottawa, Canada Luxe Blooms Flower Cafe Full time

NOW HIRING FOR OUR LOCATION AT LANDSDOWNE

Minimum of 1+ years of Shift Supervisor experience in a cafe.

Full Time Position

**About Us**:
Luxe Blooms Flower Café is a unique and vibrant space that blends the beauty of fresh florals with the charm of a boutique café. We pride ourselves on delivering exceptional customer experiences—from handcrafted beverages and café fare to unforgettable private events and group gatherings.

We are currently looking for a warm, enthusiastic, and professional **Barista/Supervisor** to join our team. This role combines traditional barista duties with full-service table hospitality and event support for reservations.

**About the Role**:
As a Café Supervisor, you’ll support daily café operations, provide leadership to front-of-house staff, and ensure every customer interaction reflects the Luxe Blooms brand. You’ll work closely with ownership to manage service flow, reservations, team coordination, and event execution.

**What You’ll Love About Working With Us**:

- An environment that encourages innovation, collaboration, and initiative.

**Key Responsibilities**:

- Lead by example in providing outstanding customer service
- Supervise, train, and support baristas and servers during shifts
- Open and close the café, handling cash-outs and shift reports
- Manage staff schedules, breaks, and floor coverage
- Ensure all food, beverage, and flower displays are consistently presented to standard
- Oversee special event reservations and private group bookings
- Maintain cleanliness, organization, and safety in all areas
- Address customer concerns or feedback with professionalism and care
- Assist with inventory tracking and ordering of supplies
- Support in making espresso drinks, cocktails, and food preparation as needed
- Communicate with kitchen staff and management to ensure smooth operations

**Requirements**:

- 2+ years of café, barista, and serving experience (supervisory experience is mandatory)
- **Smart Serve certification is required**:

- Strong interpersonal and communication skills
- Ability to lead a team in a calm, efficient, and motivating way
- Comfortable working during private events or high-volume service hours
- Attention to detail, a passion for hospitality, and a team-first attitude
- Must be available for some evenings and weekends
- A warm, approachable personality with a focus on hospitality.
- The ability to multitask, stay calm under pressure, and lead by example.
- A proactive attitude toward cleanliness, safety, and organization.

**Bonus Points For**:

- Previous event hosting experience
- POS and scheduling software familiarity
- Interest in flowers, café aesthetics, or the hospitality/event industry

**Why Work With Us**:

- Unique and creative environment
- Opportunities for leadership and growth
- Staff discounts on flowers and café items
- Flexible scheduling and supportive team culture

**To Apply**:
We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Type**: Part-time

Pay: $18.00-$19.50 per hour

Work Location: In person

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