Medical Office Assistant

2 weeks ago

Ottawa, Canada South Ottawa Medical Centre Full time

**Job Summary**

We are looking for a personable team player to assist physicians, nurses, and other medical staff by performing administrative and clinical duties.
You must be professional, detail oriented, have a great sense of humor and a passion for customer service.

**Skills & Qualifications**
- Diploma in Medical Office Administration is a MUST
- Ability to maintain confidentiality in all matters.
- Ability to multi-task.
- Ability to work independently.
- Proficiency in EMR systems (Electronic Medical Records) and experience as Medical Office Admin.
- Ability to deal with patients.
- Ability to follow procedures and processes.
- Ability to adapt to changes in the medical field.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Excellent time-management and organizational skills.
- Excellent communication skills, written and spoken, in English

**Responsibilities and Duties**
- Maintaining patient confidentiality
- Performing daily opening and closing office procedures as assigned.
- Operating the clinic’s phone system by responding to incoming calls, transferring calls, taking messages, communication of general clinic information, booking, co-coordinating and rescheduling patient appointments, etc
- Greeting and registering arriving patients in a prompt, pleasant and helpful manner.
- Verifying and updating patient information on computer EMR
- Assigns and directs patients to examination rooms.
- Prepare examination rooms, set-up and maintain medical supplies and equipment for all examinations and procedures.
- Prepares patients for examination by performing basic procedures ie: taking blood pressure, weight, height, and temperature, etcand record in electronic medical record.
- Process third party payments.
- Check/respond to messages in a timely manner.
- Complete data entry in a timely and accurate manner, including scanning, downloading reports and/or results received into the patient electronic medical file
- Creating new patient charts.
- Maintain accurate and concise documentation of patient encounters in a timely manner.
- Utilize universal precautions to maintain a clean and safe work environment.
- Performing other related duties within the Clinic as assigned

**Skills**
- Clear communication
- Active listening
- Social perceptiveness
- Typing 50 wpm

**NOTE**:

- Must be fully vaccinated for Covid-19.
- Must provide current Police Records Check for the vulnerable sector that should be valid within 3 months of starting employment

**Job Types**: Full-time, Permanent

**Salary**: From $17.50 per hour

**Benefits**:

- Extended health care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
All staff are provided with PPE. In-office patients are prescreened for COVID-19 as well as on arrival.
ALL applicants Must be fully vaccinated against Covid-19.

Ability to commute/relocate:

- Ottawa, ON K1T 1N8: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Medical office: 1 year (required)

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