Dispatcher Retail Support Centre-ft

**Requisition ID**: 186697
**Career Group**: Distribution Centre Careers
**Job Category**: Outbound Transportation Prairies
**Travel Requirements**: 0 - 10%

**Job Type**: Full-Time

**Country**: Canada (CA)
**Province**: Alberta
**City**: Calgary
**Location**: 0040 Bill Sobey RSC
**Postal Code**: T4A 0P9

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

**Ready to Make an impact?**:
The Transportation Dispatcher is responsible for assigning and dispatching transportation activities, including retail store deliveries, back-haul pick-ups, shuttle work, and other driver tasks. They assist in ensuring driver compliance with Provincial DOT regulations. They also assist with required records, reports and control systems. The dispatcher is the key contact person with the drivers and the retail customers. This is an morning and weekend position out of our Retail Support Centre (RSC) located at 260199 Highplains Blvd in Rocky View County, Alberta.,

**Here’s where you’ll be focusing**:

- Ensure the planned routes are assigned and delivered as scheduled.
- Maintain and update any data bases and issue daily reports on relevant KPIs.
- Communicate changes in the delivery schedule or routes (rush orders, add-ons, transfers etc.) to RSC Operations.
- Ensure CBA language is followed when assigning tasks or scheduling drivers.
- Maintain a clean and safe working environment as per company requirements
- Contribute to the effectiveness of the RSC’s health and safety program by promoting a safe work culture, encourage ongoing safe work practices
- Ensures all checklists are complete, current and accurate.
- Act as an engagement ambassador with the drivers and retail customers.
- Problem solve delivery challenges (miss-delivered pallets, rush orders, etc.)
- Other duties as required

**What you have to offer**:
Technical Skills Required:

- Strong organizational skills
- Excellent time management skills
- Strong communication skills (both oral and written)
- Strong analytical and problem solving skills
- Ability to meet tight deadlines while ensuring accuracy
- Proficient use of Microsoft Office Suite
- Ability to work effectively in a team

Required:

- A minimum of two years experience in a similar role
- Familiarity with the Western Canada road network
- Knowledge of warehouse and transportation
- Experience in Transportation Operations

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.

Our Total Rewards programs goes well beyond your paycheque:

- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
- Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
- Learning and Development Resources to fuel your professional growth.
- Paid Vacation
- Eligible only after working a set number of hours/days worked.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.