Intake Officer

1 week ago

Edmonton, Canada Métis Nation of Alberta Full time

**Intake Officer**

Location: Métis Nation of Alberta Provincial Office (11738 Kingsway NW, Edmonton, AB)

Position Status: Full Time (40 hrs per week), Permanent

**The Organization**

**The Opportunity**

**Key Responsibilities**
- Conduct an initial assessment to ensure that the applicant has all mandatory documents prior to commencing the citizenship intake process.
- Data capture applicant information into the citizenship database.
- Receive and scan all documentation that is dropped off.
- Enter all telephone inquiries into the database for tracking purposes and client information maintenance.
- Participate in staff meetings and special projects within the department.
- Other duties as required or assigned.

**Skills & Competencies**
- Ability to produce accurate, precise, error free data entry.
- Sound planning, prioritization, and execution skills, with an ability to take initiative.
- Exceptional organization and time management skills.
- Excellent interpersonal skills, with the ability to build strong relationships.
- Ability to work independently as well as part of a team.
- Strong conflict resolution skills.
- Strong sense of ethics, with the ability to maintain a high level of confidentiality in all interactions.
- Strong cultural and political sensitivity and awareness.
- Knowledge of Métis culture and history.

**Qualifications**
- High School Diploma or equivalent.
- Previous data entry experience is an asset.
- Experience working with the public.
- Ability to obtain Commissioner of Oaths designation.

**Other Requirements**
- Position will be based in Edmonton; in-office presence will be required.
- Ability to work office hours of Monday - Friday, 8:30 am - 4:30 pm.
- Able to travel throughout Alberta (required) for events and to facilitate Registry sessions. Travel will be up to 25%.
- Must hold a Valid Class 5 Driver’s License and have reliable transportation.

**What We Offer**
- An opportunity to work for the newly ratified Otipemisiwak Métis Government and be a part of the largest Indigenous Government in Canada.
- An opportunity to learn about Métis culture, languages, and art.
- Meaningful work in a fun and supportive work environment.
- Training and professional development opportunities.
- A comprehensive benefit package and employer contributions to Pension Plan.
- 3 weeks paid vacation.
- The Métis Nation of Alberta thanks all applicants for their interest. Only applicants selected for an interview will be contacted. No phone calls please._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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