Customer Service Representative/order Processor

1 week ago

Hamilton, Canada Future Kitchen & Bath Full time

Are you passionate about kitchen cabinetry and providing exceptional customer service? We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative/Order Processor. As a key member of our company, you will play a vital role in assisting customers with their kitchen cabinetry needs and ensuring a smooth order processing experience.

**Responsibilities**:
Handle incoming customer inquiries and provide accurate information about our kitchen cabinetry products and services.
Assist customers in selecting the right cabinetry options based on their requirements and preferences.
Process customer orders promptly and accurately, ensuring all details are captured and communicated effectively to relevant departments.
Collaborate with internal teams to ensure timely delivery of orders and resolve any potential issues or concerns.
Maintain up-to-date knowledge of our product offerings, pricing, promotions, and policies.
Provide exceptional customer service throughout the entire order process, from initial inquiry to post-purchase support.

**Requirements**:
Previous experience in customer service or order processing, preferably in the kitchen cabinetry industry.
Strong knowledge of kitchen cabinetry products, materials, and installation processes.
Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Detail-oriented with a high level of accuracy in order processing and data entry.
Exceptional problem-solving skills and the ability to handle customer complaints or inquiries with empathy and professionalism.
Strong organizational skills and the ability to work independently as well as in a team.

Preferred Qualifications:
Experience with specific kitchen cabinetry software or design tools.
Knowledge of relevant industry standards and regulations.
Join our dynamic team and contribute to providing outstanding customer experiences in the kitchen cabinetry industry. We offer a competitive salary, benefits package, and opportunities for professional growth within our organization.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for this role. We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: $19.00-$22.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Kitchen industry: 2 years (preferred)

Work Location: In person

Expected start date: 2024-09-16

  • Order Processor/shipper/packer

    2 days ago

    Hamilton, Canada Arfa Music Academy Full time

    **Job Overview**: As an Order Processor/Shipper/Packer where you will play a vital role in ensuring our music products and materials reach our students and customers accurately and on time. **Responsibilities**: Receive and review incoming orders for music books, instruments, and other educational materials. Accurately enter orders into the computer system...

  • Order Processor and Inventor Control

    4 days ago

    Hamilton, Canada ISI CANADA INC Full time

    **Job Summary** As we are a company, you must be comfortable to work on your own in the office. **Duties** - Process incoming orders accurately and efficiently using order EDI/SPS processing and Quickbooks systems. - Manage order fulfillment tasks including order processing, billing and preparing shipping documentation to ensure timely delivery. - Manage...

  • Customer Service Representative

    6 days ago

    Hamilton, Canada CHADWICK'S & HACK'S Full time

    **OVER 68 YEARS OF PROVIDING GOOD OL’ CUSTOMER SERVICE** Established in 1955, we’ve been serving hard-working Canadians for over 70 years and pride ourselves on Good Ol' customer service. Year after year, Chadwick’s & Hack’s has been the proud recipient of Reader's Choice Awards for Best Customer Service, Fireplace Store, BBQ Store, Vacuum Store,...

  • Customer Service Representative

    1 week ago

    Hamilton, Canada Hydrogardens Full time

    **Hydrogardens is a TERIS company, the largest provider of supply chain services for greenhouse and nursery horticultural producers, produce growers, garden centers, municipalities, landscapers and pest management professionals. TERIS is a national distributor with four warehouses located in Laval, Quebec, St-Remi and Ancaster, Ontario. With its fleet of...

  • Customer Service Representative

    2 days ago

    Hamilton, Canada Hamilton Discount Auto Parts and Supplies Inc Full time

    **Hamilton Discount Auto Parts and Supplies Inc** **Call Centre Customer Service Representative** **Company Overview** HDAP is your go-to crew for expert advice, fast service & great value! Hamilton Discount Auto Parts was founded in October 2003. Since 2003, we’ve been committed to delivering top-quality automotive products at unbeatable prices. 16...

  • Customer Service/sales Representative

    6 days ago

    Hamilton, Canada Home Service Solutions Full time

    **Company Overview**: At Home Service Solutions, we're proud to be Southwestern Ontario’s fastest-growing home exterior company, specializing in eavestroughs, gutter guards, windows, doors, and attic insulation. As we continue to grow, we're looking for motivated, outgoing individuals to join our customer engagement team. This is a great opportunity to...

  • Customer Service/sales Representative

    2 weeks ago

    Hamilton, Canada Home Service Solutions Full time

    Ready to build a fulfilling, high-earning career in a fast-growing company? At Home Service Solutions, we specialize in exterior home renovations—including eavestroughs, gutter guards, windows, and more—and are proud to be Southwestern Ontario’s fastest-growing provider in the industry. We’re expanding rapidly and are looking for ambitious,...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Canada Raintree Irrigation & Outdoor Systems Full time

    Raintree Irrigation is dedicated to providing high quality underground sprinkler systems for residential, commercial and municipal customers in the Golden Horseshoe region. Our well trained staff focuses on water conservation and enhancing our customer’s properties. Our goal is to have our customers refer Raintree to their friends and...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Canada Natural Purity Full time

    Join Our Team as a Customer Service Representative – Natural Purity (Hamilton, ON) Natural Purity, a leading provider of environmental and home improvement solutions, is expanding our team and currently seeking Customer Services Representative to help us deliver exceptional service to our valued clients. In this role, you will represent a well-established...

  • Customer Service/sales Representative

    7 days ago

    Hamilton, Canada Home Service Solutions Full time

    **Job description**: Looking for a full-time job that actually pays off? Home Service Solutions is Southwestern Ontario’s fastest-growing eavestrough and gutter guard company, and we’re hiring motivated individuals who are ready to build valuable career experience while making real money. This isn’t your typical 9-to-5. If you're enthusiastic, love...