HR Generalist

**Company Overview**

Canstar is a Canadian restoration company, owned and operated since we opened in 1985. We have branches in British Columbia, Alberta and Saskatchewan. Canstar focuses on helping people after experiencing a fire, flood or other structural trauma to their home/business.

We love taking part in community events and are pleased to help our furry friends by sponsoring the BCSPCA. We pride ourselves as being the best in the restoration industry by providing excellent service, prioritizing safety, and delivering a very high level of quality work to our customers.

We take good care of our team too We like to have fun and celebrate our success with things like popcorn Fridays and Company BBQ’s

**Position Overview**

This position is suited to a true HR Generalist. Working with the Vice President of Human Resources, you will be responsible for providing a broad range of HR services ranging from full cycle recruitment, employee orientation, employee relations, confidential coaching to employees and managers, interpreting legislation, compensation, and administration of company policy changes.

**Duties and Responsibilities**
- Recruitment & On-Boarding_
- Ensuring employee job descriptions are current
- Support the on-boarding experience for new team members in the office and working remotely
- Assist with annual employee survey and analyze results
- Monitor all job postings to ensure they stay at the top of job boards and communicate with external third
- party integrations
- Employee Relations & Performance Management_
- Answers general employment questions from employees, supervisors, and managers
- Provides Employment Verification Letters
- Collaborate with departmental managers to understand skills and competencies required for the openings
- Provide department managers and employees with coaching on performance and conflict resolution
- Assist with developing employee engagement programs and training and development initiatives
- Perform terminations and ensure all documentation is completed and submitted for processing
- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
- Collaborate with managers and supervisors on performance concerns, disciplines, investigations and documentation
- HRIS_
- Complete first level updates and upload documents
- Submit referral bonuses & vehicle allowance increases
- Create and distribute reports to stakeholders
- Ensure all employee records are up-to-date and confidential
- Manage recruitment and onboarding ADP platforms and be the SME for team
- Policy and Procedures_
- Research industry best practices and updates policies and procedures accordingly
- Ensure policies and procedures are following all applicable federal and provincial laws
- Provides communication, training and development to staff regarding policy interpretation
- Aid Senior HR Manager with writing and communicating new policies
- Health and Safety_
- Ensure that self and others adhere to Canstar’s health and safety practices and procedures
- Ensure good housekeeping is kept to perform work safely and efficiently
- Understand safety policies and protocols
- Ensure that self and others on site are wearing all required PPE, when required

**Who we are looking for**:
A personable and well-organized individual with a background in a diverse HR environment is a perfect match for a Canstar HR Generalist. Experience working in a fast-paced environment focused on internal customer service will have you off on the right foot for this position. Other important attributes of a future Canstar HR Generalist are:

- Strong people skills and ability to communicate effectively with all stakeholders (including but not limited to senior leadership, employees and third parties)
- Excellent judgement and problem-solving skills
- Experience in disability management (non-occupation and occupational)
- Working knowledge of Provincial Employment Standards and WSBC acts
- Strong working knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to manage confidential information
- An empathetic personality with a strategic understanding of business
- Knowledge of the restoration or construction industry is considered beneficial
- Ability to adapt to change and be flexible to ad hoc department requirements
- Well organized
- Positive can-do demeanor

**Qualifications**
- Education and Experience_
- 4-5+ years in an HR role
- Post-secondary education in Human Resources with a related diploma or degree is required
- Experience in recruitment is considered an asset
- Experience working with ADP is considered an asset
- Working towards or holding a CPHR designation is required

**Working Conditions**
- This position may report out of the Coquitlam branch but does have the ability to work from other offices occasionally or under a hybrid model once probation is complete
- Travel to other Canstar branches and job sites ma