Administrative & Finance Assistant - Health &

**Administrative & Finance Assistant - Health & Wellness Centre (I/O: September 2024 - July 2027)** Status**: Initiatives & Opportunities: September 2024 - July 2027

**Hours**: Monday - Friday, 35 hours/week

**Home Campus**: Fennell (fully on-site)

**Rate of Pay**: Payband E (Start Rate: $28.78 per hour)

**Posting Date**: September 3rd, 2024

**Closing Date**: September 9th, 2024 at 7:00 pm EST

Preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (in the role for 6 consecutive months) and RPT employees who have passed probation at Mohawk College.

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Reporting to the Director, Campus Wellness, the Administrative and Finance Assistant provides administrative support that contributes to the effective and efficient operations in the Health and Wellness Centre.

The incumbent is responsible for ensuring front desk coverage, effective and communication across the support staff team. Supporting the financial operation of the Health and Wellness Centre, this role ensures that invoices for student appointments are prepared and billed accurately. The incumbent is also responsible for the electronic inventory of stocked medication, ensuring accuracy and availability at all times.

**What you’ll be doing**:
**Reception and Clerical Duties**
- Books appointment times for students needing counselling or health appointments, including vaccination eligibility, providing insurance information and triaging crisis appointments.
- Manages physician appointments, ensuring individual physician preferences and booking requirements are met.
- Provide direct support to students seeking out-of-province vaccination validation through Public Health, including support in completion of forms, faxing of international vaccine records, and documentation.

**Program Financial Support**
- Ensure student invoices meet requirements related to reimbursement, ensuring that the Health and Wellness Centre meets the complex needs of learners who are insured through differing out-of-province/country providers.
- Submits direct billing claims to insurance providers and liaises insurers to ensure subsequent follow up and clarification is received in a timely way.
- Complete monthly reconciliations for OHIP billings, insurance billings, direct pay and student account billings, ensuring that physician allocations are accurate.
- Ensure the accurate tracking and subsequent scheduling of students purchasing preplacement packages, including related revenues and expenses.

**Inventory and Medication Management Tracking**
- Document the sale and dispensing of on-site medication/medical inventory, ensuring accurate inventories in the EMR.
- Ensure that adequate supplies are available to health staff, notifying the Director Campus Wellness or designate when medication inventory needs restocking.
- Provides back up to nursing in the documentation of on-site cold chain processes.
- Receives vaccines and medication orders and notifies nursing team.

**Administrative Support**
- Provides basic administrative support to the Director, Campus Wellness, including but not limited to: scheduling of meetings, booking of rooms, and support with creation and ordering of marketing material.
- Provides support to the ongoing updating of the Health and Wellness Centre webpage, ensuring information is up to date and in compliance with related regulations around marketing the provision of health care.
- Arranges meetings, orders supplies, participates in event planning, swag ordering and facilitates work orders as required.

Other duties as assigned.

**What you’ll bring to the role**:

- ** **1 year certificate in Medical Office Administration, Medical Terminology, or Customer Service
- Three years experience in medical office administration, post-secondary health care, and medical billing/finance, including experience with OHIP billing and third party insurance billing.
- A full understanding of medical billing, medical insurance, and financial reconciliation, with the ability to multitask and maintain confidentiality.
- Proven ability to initiate work and work independently.
- Excellent abilities to prioritize work and multi-task in a dynamic, multi-program environment, requiring flexibility.
- Proven ability to work with confidential material and maintain confidentiality.
- Excellent interpersonal skills, tact and diplomacy; incumbent will engage with various students, parents/guardians, faculty, support staff and college administrators.
- Excellent problem-solving abilities.
- Excellent listening, verbal and written communication skills.
- Demonstrated commitment and understanding of human rights, equity, diversity, inclusion,