Provincial Operations Manager

**Who We Are**

The Ontario SPCA and Humane Society is a registered charity, established in 1873. The Society and its network of communities facilitate and provide for province-wide leadership on matters relating to the prevention of cruelty to animals and the promotion of animal well-being. Offering a variety of mission-based programs, including community-based sheltering, animal wellness services, provincial animal transfers, shelter health & wellness, high-volume spay/neuter services, animal rescue, animal advocacy, Indigenous partnership programs and humane education, the Ontario SPCA is Ontario’s animal charity.

Working together we can make a difference in the lives of countless animals in need.

**Opportunity**

**Position**:We are seeking a **Provincial Operations Manager, Central Ontario** to provide guidance and leadership in the development, maintenance and promotion of comprehensive services within the communities that we support. The key purpose of this role is to enhance and improve animal welfare and heighten public awareness and support for the Ontario SPCA, and its communities. This opportunity is ideal for a motivated people manager that thrives in creating efficient operations across multiple locations. Bonus - every location cares for animals

This role travels extensively throughout the province of Ontario to ensure the safe and efficient operations of designated centre locations.

**A Typical Day**
- Travel to Ontario SPCA locations to support centre managers and ensure optimal operational practices
- Ensure centre adherence to Ontario SPCA policies and procedures, including Shelter Health and Wellness animal care protocols and operational excellence
- Work with Finance and Chief Veterinary Officer to create a responsible budget for each location and ensure each centre adheres to guidelines
- Active role with human resource activities including staffing, training and development, and performance management
- Ensure all centres are properly and competently staffed with both employees and volunteers
- Work with centre managers to develop employee and volunteer engagement practices
- Research, report and provide strategic input to centre operations & best practices
- Various special projects as determined by the Chief Veterinary Officer

**Why You Should Join Our Team?**
- Be part of an energetic team environment with others who share your passion for animal wellbeing
- Competitive compensation package including medical, dental and vision benefits
- Employee Family Assistance Program
- Paid sick time

**Do You Have What It Takes?**
- 5 years of multi-unit experience in an operational role
- Diploma in Business Administration and/or equivalent education
- Resilient attitude when faced with unpredictable or emotionally demanding situations
- Demonstrated working knowledge and commitment to animal welfare practices and philosophies
- Excellent interpersonal skills and collaborative management style
- Sound judgement and decision-making ability
- Ability to delegate to, motivate and mentor staff
- Valid G drivers licence with a clean driving record and reliable access to a vehicle
- Open availability including weekdays, weekends and holidays

**We Can’t Wait to Meet You**

Please forward your resume and cover letter to:
AnneMarie Dupuis

Senior Manager, Human Resources and Administration

Ontario SPCA and Humane Society

We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however; only those selected for an interview will be contacted.

The Ontario SPCA and Humane Society provides accommodation during all stages of the recruitment process. Should you require any accommodation, please advise us if you are contacted for an interview and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at
888-668-7722

Please note that the Ontario SPCA and Humane Society has a Covid-19 vaccination policy in place for all employees and provide proof of vaccination as a condition of employment. Valid medical accommodation will be taken into consideration on an individual basis.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- On-site parking
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Stouffville, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please provide your anticipated salary range.

**Experience**:

- multi-unit operational: 5 years (required)
- people management: 5 years (required)

Licence/Certification:

- Class G Licence (required)

Willingness to travel:

- 75% (required)