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Quality Assurance, Food Service Coordinator

2 weeks ago

Surrey, Canada Circle K Full time

**About Circle K**

We know that you can work anywhere. However, working at Circle K is the start of something great

Join a global family of 130,000 people in over 16,000 stores and 25 countries to make our customers lives a little bit easier every day. We set ourselves apart by our culture of pride: pride in our people and their development, pride in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.

**Summary**

We are currently hiring for a Quality Assurance, Food Service Coordinator to join our Western Canada Team. Reporting to the Food Service Training Manager, the Quality Assurance, Food Service Coordinator provides food and merchandising support to designated stores by reviewing the details of various programs and products to ensure they meet our high standards of quality and safety. In this role you will also be responsible for creating detailed reports, summarizing the findings, reviewing and providing these reports to management staff. You will also manage quality control by performing preventative maintenance tasks and respond to calls as needed. This role will require some overnight travel within BC and potentially within Western Canada.

**Key Responsibilities and Accountabilities**
- Works closely with store’s Management staff, Sales Associates and District Managers within Operations along with other internal departments as it relates to the food service category.
- Assists and follows up with training, as needed.
- Aids with new store start-ups and remodels.
- Acts as a central contact person for stores for questions regarding food service categories (i.e. discretionary decision - making power to solve issues as they arise).
- Responsible for auditing all assigned stores on a set schedule to provide food safe quality assurance monitoring functions.
- Reviews all food and beverage equipment, including warmers, roller grills, microwaves, sandwich cases, condiment stations, beverage machines, bakery cases, coolers, etc.
- Monitors food safety temperature and time to Circle K standards.
- Notifies appropriate person if something is found out of compliance.
- Assesses the cleanliness of all areas of the store including food preparation areas, sinks, restrooms, security areas, storage areas, garbage and sanitation areas, etc.
- Evaluates stocking and inventory supply of key food safety areas.
- Reviews store health requirements to ensure they are being met; addresses all critical violations immediately.
- Assists with addressing any issues found and helps handle necessary improvements to each store.
- Completes detailed itemized reports summarizing the condition of all elements of the store, compiles an overall score for each store and communicates results to the management staff.
- Performs monthly preventative maintenance tasks, assists stores with reminders and resets.
- Calibrates various dispensing machines per schedule.
- Reviews signage and promotional material.
- Other duties as assigned.

**Profile Requirements**
- High School Diploma or equivalent; Food Safety Manager certification is a strong plus
- Food Safe Level 1 or equivalent
- 2+ years of experience in a food service environment
- Strong PC skills including applied knowledge of the Microsoft Office Suite Products
- Strong attention to detail
- Strong customer service orientation
- Excellent oral and written communication skills
- Above average problem solving and analytical skills
- Strong mathematical skills
- Ability to work independently with mínimal supervision
- Strong work ethic
- Time management skills
- A current valid driver’s license with a clean abstract is required to operate company vehicle.