Client Services Coordinator

6 days ago

Toronto, Canada Entertainment Partners Full time

**Key Duties and Responsibilities**:
**Project Coordination**:

- Input and update data in EP project management database on a regular basis to ensure all information is recorded and monitored.
- Assist with mail handling, courier packages, scanning and filing of documents.

**Project Certification**:

- Liaise with Studio/Producer personnel to obtain certification deliverables and liaise internally with Financial Analysts to obtain updated tax credit estimates.
- Follow-up, on a regular basis, on outstanding certification deliverables and maintain up-to-date paper and electronic records.

**Incentive based payroll onboarding**:

- Coordinate State-specific agreements (e.g. New Mexico Super Loan-outs) between Producer, internal legal, and finance departments, including client documentation, training, and follow-up throughout the Producer’s production period.

**Additional Responsibilities**:

- Draft business communications to internal and external clients and provide consistent and timely customer service to both internal and external clients.
- Perform other related duties as assigned by the Incentives management team.

**Qualifications**:
**Essential**

Skills and Abilities:

- Ability to multi-task, and meet the competing goals.
- Excellent interpersonal, organizational, and communication skills.
- Initiative and ability to work independently as well as in a team environment.
- Experience in customer service and/or project management experience.

Education and Experience:

- University degree or College certification in business-related field, or equivalent combination of education and experience.
- Intermediate to advanced knowledge of MS Office and Outlook software.

**Desirable**
- Background in handling administrative business processes.
- Background in or knowledge of film and television industry.

**Job Types**: Full-time, Permanent

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