Client Services Coordinator

4 days ago

Toronto, Canada Lifemark Health Group Full time

**Client Services Coordinator - Full time**

**Location**:Remote-based position. Occasional on-site work/meetings within the Toronto and/or Burlington offices. Hours may vary depending on the requirement for select projects.

We are a proudly Canadian, national healthcare company delivering over 20 years of service excellence across community rehabilitation services, workplace health and wellness, and independent medical assessment services. With over 5000 employees and in offices and clinics across the country, we are one of Canada’s largest and most comprehensive healthcare service providers.

Reporting to the Business Development Manager, the **Client Services Coordinator** is responsible for the administrative coordination of projects and activities within Lifemark’s client services team, supporting internal projects, customer reporting, proposal management, and contract compliance processes and initiatives.

**Skills & Experience**
- A minimum of 3 years related administrative support or client service experience, preferably in healthcare
- Strong verbal and written communication skills in English; French considered an asset.
- Strong interpersonal skills and willingness to take on diverse tasks
- Ability to work independently and as part of a team
- Excellent time management skills with the ability to prioritize multiple assignments and meet deadlines
- Strong proficiency in a Microsoft Office software environment

**Duties & Responsibilities**
- Actively participate in client services team initiatives; collaborate with, and provide solutions/support to team members and senior members in the department
- Provide administrative support for correspondence (client communications, RFP responses, memos, reports, contracts, etc.), scheduling meetings and conference calls
- Assist with data collection for RFPs and contract compliance projects and deliverables
- Compile monthly and quarterly reports and project updates
- Maintain excellent relationships with Lifemark’s internal stakeholders and key project leads
- Contribute ideas and innovations to improve upon existing systems, work processes and procedures
- Update and maintain contract management database, SharePoint, CRM system, and other databases as required
- Respond to inquiries or questions regarding contract administration
- Collect and track contract data to ensure accuracy and compliance with contract requirements
- Support adherence to internal policies, processes and operations for contract compliance

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