Junior Administrator, Infrastructure Core

**Company Description** Position**: Junior Administrator, Infrastructure Core & Solutions
**Department**:Information Management
**Status**:Permanent Full-Time
**Site**: The Michener Institute
**Salary**:$47,356.67 - $59,195.84 per annum (commensurate with experience)
**Hours**:35 hours per week

The Michener Institute of Education at UHN is Canada’s only post-secondary institution devoted exclusively to healthcare professions, offering full-time, part-time and continuing education programs. For more than 65 years, Michener has prepared generations of professionals for applied health careers and responded to emerging health system priorities. We’re uniquely situated within University Health Network (UHN) in downtown Toronto, one of the largest and most highly ranked hospital systems in Canada and internationally. Our curriculum is informed by cutting-edge research and clinical innovations, giving Michener graduates an advantage as they begin their careers. **At Michener, we make healthcare happen.**

The Junior Administrator, Infrastructure Core & Solutions assists with the technical delivery of entry level day-to-day operations & tasks that relate to the network & system infrastructure of Michener. This role is responsible for Tier 1 Network & Infrastructure requests, network & infrastructure monitoring, initial response to security issues, and daily system monitoring among other duties as needed. This role assists with infrastructure projects and execution of those projects. This role is also cross-trained for absence coverage with the Administrator, Infrastructure Core & Solutions role. This role reports to the Lead, Infrastructure Core & Solutions who provides guidance and direction on the day-to-day work assignments and projects as it pertains to systems administration and networking.

**Responsibilities**:

- Reviews all incoming Infrastructure Team tickets, performs initial contact and triages out to the appropriate parties within their team
- Completes Tier 1 Network & Infrastructure requests, including network drops in rooms, minor port and switch configuration changes, IP reservations, deploying new VMs based on preconfigured templates, minor VM configuration changes, and troubleshooting basic network and systems issues
- Assists with execution of projects related to IT infrastructure including physical deployment of hardware, configuration and deployment of new hardware, procurement activities, research and investigation into technical solutions
- Must be able to work occasional evenings, weekends and/or holidays, as coverage is required
- Other duties as assigned

**Qualifications**
- Minimum of 6 months of experience in a Junior Network and/or Junior Systems Administrator or higher role.
- A Bachelor's degree in Computer Science, Information Technology, Computer Networking, Engineering, or a related technical field or equivalent experience
- Cisco CCNA is a requirement
- Strong familiarity with Cisco IOS, general networking, VM configuration
- Basic familiarity with DNS, DHCP, Antivirus, LAN/WAN, and SAN equipment
- Basic familiarity with Windows Server Management, Active Directory structure, VoIP, Networking, Exchange, Scripting, PowerShell
- Awareness of VMWare, CommVault, or similar virtualization & backup systems
- Research, critical thinking, and problem solving skills
- Satisfactory Canadian Police Clearance document required upon hire

**Additional Information** Closing Date: Until Filled**

**Qualified applicants are invited to submit a detailed resume and cover letter.**

The Michener Institute is publicly funded by the Ministry of health and is a respectful, caring and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity.

We offer accommodation for applicants with disabilities during the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

While we thank all applicants only those selected for an interview will be contacted.