Program Manager, Client Support Services

1 week ago

London, Canada London Cross Cultural Learner Centre Full time

The Cross Cultural Learner Centre is a non-profit organization, located in London, Ontario, that provides settlement services for newcomers to Canada. We are currently looking for a full-time, permanent **Manager, Client Support Services**to join our team. This role works onsite at CCLC, Monday to Friday.

The CCLC is a great place to work and make a difference. We offer full-benefits (medical, dental, travel, life and disability), a pension, generous paid time off, and the opportunity to do challenging, meaningful work.

The Manager, Client Support Services is responsible for the overall functioning and management of the Client Support Services program. The position oversees the community capacity building, wellness counselling, and case management services within CSS. The position assumes overall responsibility for planning and delivery of services, maintaining program budget, reporting and evaluation, and accountability for staffing levels, scheduling and supervision, and performance management of program staff.

The minimum level of education required is a Bachelor’s degree in social work, social studies, arts or humanities. We require a minimum of three years’ experience in managing community or social services, experience working with funders from all levels of government and experience in developing, implementing and evaluating programs.

As CCLC works with vulnerable clients in our community, you'll need to be able to pass a Vulnerable Persons Police Check to work for our organization.

If you'd like to join our team, the first step is to send us a resume and cover letter introducing yourself. Please highlight your HR experience and why this opportunity is the next logical step in your career journey.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- Day shift

**Experience**:

- management: 3 years (required)

Work Location: In person

Application deadline: 2022-11-18

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