IT Support Technician

2 days ago

Vancouver, Canada Triton Environmental Consultants LTD. Full time

**_Your future. Our Environment. One shared purpose._**

**Your Opportunity**

We’re looking for a proactive and motivated IT Support Technician to join our Information Technology team. In this role, you’ll be providing technical support to Triton staff across multiple offices throughout Western Canada. It’s a great opportunity to grow your IT career while contributing to a mission-driven, professional, and supportive team.

**Your Impact**

You’ll work closely with the IT Manager, to help support Windows systems, printers, copiers, mobile devices, and cloud services. This role includes Tier 1/2 IT support, account administration, asset inventory management, and user onboarding/offboarding.

The position requires excellent communication, strong time management, organizational, technical, and analytical abilities. The Technician must regularly prioritize multiple tasks to meet deadlines. Overtime may be required occasionally, particularly during emergencies (e.g., system outages) or to complete time-sensitive tasks.

**Primary Responsibilities**
- Process and resolve IT support tickets; clearly communicate status, roadblocks, and solutions to the team
- Administer and maintain IT user accounts and systems
- Create and maintain IT documentation
- Assists with new IT initiatives and projects
- Occasional travel between offices may be required
- Other related duties
- Note: Responsibilities may evolve as business needs grow and as you build your skills in the role._

**Your Skills & Experience**
- Post-secondary education in a computer related field or equivalent experience
- Experience maintaining and providing hardware/software support for computers, printers, and networks
- Working support knowledge in Windows 11
- Strong service-oriented attitude
- Excellent oral and written communication skills
- Ability to work independently and effectively manage time and workload
- Ability to maintain confidentiality of sensitive files and materials
- Physically able to lift 50 lb., twist, bend, and work in awkward positions

**Your Future at Triton**

For over 30 years, Triton has helped clients balance development with environmental responsibility through practical, science-based solutions. At Triton, people come first. We’ve built a collaborative, safety-conscious culture where you can grow your career, make an impact, and create lasting connections.

**You’ll Enjoy**
- Exciting, meaningful projects across Western Canada
- A collaborative and inclusive team culture
- Competitive salary and comprehensive benefits, including a Health Spending Account and pension matching
- Paid professional membership fees (including in-training designations)
- Professional development opportunities
- Flexible scheduling and hybrid work options

**Your Compensation**

**Salary**: $62,000 annually, based on experience and qualifications

**Your Next Step**

Ready to bring your skills to a collaborative and respected team? Submit your resume and optional cover letter to apply. This posting will remain open until filled.

**Your Inclusive Workplace

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