User Support Technician
5 days ago
At DCS Technologies Inc., we are passionate about empowering businesses through innovative and dependable IT solutions. With a commitment to excellence, integrity, and long-term partnerships, we specialize in delivering tailored software and technology services that drive growth, boost productivity, and ensure digital resilience. We are looking to hire a User Support Technician. User Support Technicians provide first-line technical support for computer hardware, software, and network issues, diagnosing and resolving problems. The right candidate will perform the following tasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Provide excellent technical support to clients by communicating with them and resolving their concerns regarding software Consult user guides, technical manuals, and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Ensure all software is professionally installed and working according to the clients needs Participate in the redesign of applications and managed IT solutions software Maintain records of data communication transactions, problems, and remedial actions taken or installation activities taken We are located at Kingsway Street, Vancouver, BC V5R 5L5 Compensation: $36.60 per hour, 40 hours per week. Apply by email: Skills requirement: We are looking for a candidate with a college diploma in computer science, network administration, or a related field. Equivalent experience may replace formal education, and good communication skills in English. We thank all applicants in advance; however, only those selected for an interview will be contacted.
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User Support Technician
1 week ago
Vancouver, British Columbia, Canada DP World Full time $60,000 - $90,000 per yearJob DescriptionPurpose of this positionThe User Support Technician is responsible for providing prompt and efficient IT HelpDesk support for the Company including receiving, documenting, monitoring and troubleshooting of user-submitted and system-generated service requests. Hands-on experience in managing Jira Service Management or similar ticketing...
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User Support Technician
1 week ago
Vancouver, Canada Secure Worx AV & Automation Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
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User Support Technician
2 days ago
Vancouver, Canada Cell Universe Ltd. Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...
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User Support Technician
7 days ago
Vancouver, Canada Cell Universe Ltd. Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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User Support Technician
2 weeks ago
Vancouver, Canada DCS TECHNOLOGIES INC. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience - ** Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult...
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User Support Technician
7 days ago
Vancouver, Canada DCS TECHNOLOGIES INC. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience - **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult...
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User Support Technician
2 days ago
Vancouver, Canada DCS TECHNOLOGIES INC. Full timeEducation: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - ** Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and...
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User Support Technician
2 days ago
Vancouver, Canada Podium Catchers Consultant Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for...
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User Support Technician
1 week ago
Vancouver, Canada Travlink Employment Consulting and Travel Ltd. Full timeDurée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 32 hours per week - Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - ** Work setting**: - Consulting firm - General office - Private company, corporation or industry - Office...
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User Support Technician
1 week ago
Vancouver, Canada Super Printers & Stationery Ltd. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide business systems,...
