Receptionist/front Desk

13 hours ago


Calgary, Canada Calgary Animal Referral and Emergency Centre Full time

**Calgary Animal Referral and Emergency (C.A.R.E.) Centre **welcomes a **full-time **Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- Prior experience in customer service and administrative duties is considered an asset
- Prior knowledge/or ability to learn medical terminology and VCA Woofware
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Scheduling appointments; Admitting and discharging pet patients
- Invoicing/billing; creating estimates and processing payments
- Take initiative and work independently
- A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
- A love for all companion animals

**Schedule**: Available weekdays, weekends and holidays. Flexibility for shift work that may include starting as early as 6am and evening shifts ending as late as 2am.

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in
- **RRSP Employer 5 % Match Program** - saving for your future just got easier
- VCA Canada RRSP Student Loan - Ask us more
- A caring culture of Wellness and Appreciation
- Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips
- Competitive wages and health/dental benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- Extra perks like shopping discounts and cool wellness apps

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person



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