Operations Consultant

2 weeks ago


PointeClaire, Canada Sephora Full time

**Nom du lieu de travail**:QC-Pointe Claire (0522)
**Identifiant de la demande**: 267651
**Nom/numéro du magasin**: QC-Pointe Claire (0522)
**Adresse**: 6815 Trans-Canadienne, Pointe-Claire, QC H9R 1C4, Canada (CA)
**Type d’emploi**: Full Time
**Type de poste**: Regular

Le conseiller de l’exploitation travaille en partenariat avec le superviseur de l’exploitation pour veiller à l’organisation de l’entrepôt et effectuer les mises à jour liées au marchandisage.

**TÂCHES ET RESPONSABILITÉS ESSENTIELLES**

Service à la clientèle
- Offrir un service professionnel et courtois aux clients selon les besoins pendant les heures d’ouverture du magasin
- Contribuer à la formation des autres hôtes de caisse et des conseillers à la caisse enregistreuse et à la caisse enregistreuse mobile

Aspect du magasin
- Contribuer au maintien des normes de propreté et d'organisation dans la zone des caisses
- Connaître et aider à appliquer les concepts de marchandisage de Sephora
- Participer aux programmes destinés à réduire les manques et les pertes

Marchandisage et exploitation
- Recevoir et traiter les livraisons en temps opportun
- S'occuper de l'organisation et du maintien de l’entrepôt, conformément aux normes de l'entreprise
- Gérer les transferts, les produits endommagés et les démonstrateurs conformément aux normes de l'entreprise
- Vérifier tous les éléments visuels et communiquer les éléments manquants ou endommagés au superviseur de l'exploitation
- Veiller à ce que les normes de sécurité et de propreté soient respectées en tout temps
- Signaler les problèmes et les préoccupations concernant les stocks au(x) superviseur(s), au(x) responsable(s) adjoint(s) ou au responsable du magasin
- Faire respecter les politiques et procédures concernant les échantillons
- Participer à la vérification des stocks
- Certains conseillers désignés recevront aussi une formation pour remplir les fonctions des hôtes de caisse

**APERÇU DE L’ENTREPRISE**:
Propriété de Louis Vuitton Moët Hennessy (LVMH), le premier groupe de produits de luxe au monde, Sephora est une véritable pionnière dans le domaine de la beauté, grâce aux innombrables produits de luxe qu'elle offre, à ses services d'experts impartiaux, à son environnement de magasinage interactif et à ses innovations.
Sephora exploite environ 1 900 magasins dans 29 pays, dont un réseau en croissance de 360 établissements en Amérique du Nord. Sephora a ouvert son premier magasin américain à New York en 1998, et son premier magasin canadien à Toronto en 2004. Le siège social nord-américain de Sephora se trouve à San Francisco, avec des bureaux d’entreprise à New York, Montréal et Toronto.



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