Freight Supervisor

OverviewCole International has been a trusted leader in logistics since 1958, offering exceptional customs brokerage, freight forwarding, and trade consulting services. We pride ourselves on building strong relationships with clients and delivering efficient, reliable solutions that simplify global trade. Our team is dedicated to upholding the highest standards in logistics, ensuring that every shipment is handled with precision and care.Why You'll Love This RoleAs a Freight Supervisor, you’ll play a pivotal role in overseeing the daily operations of our freight department. You’ll support the management team, guiding the department toward success while ensuring our clients’ shipments are managed smoothly. This position is ideal for someone who thrives on leadership, problem-solving, and delivering results in a dynamic, fast-paced environment.What We OfferCompetitive salary and comprehensive benefits packageOpportunities for career advancement within a growing logistics companyA collaborative and supportive work culture focused on professional developmentOngoing training and opportunities to attend industry seminars and webinarsWhat You'll DoManage and monitor freight shipments across North America and internationally, particularly for VIP and special needs accountsOversee the onboarding process for new accounts, including setting them up in internal systemsGenerate necessary documentation for domestic and international shipments, such as invoices, air waybills, and bills of ladingCommunicate with clients and vendors via email, phone, and in-person meetings to maintain strong relationshipsNegotiate rates with vendors and ensure accurate vendor invoicing and file auditsAssist in resolving any operational, client, or vendor issues, escalating to management when necessarySupervise and schedule staff, mediate disputes, and assist with performance reviewsSupport new employee training and assist with HR-related matters such as interviewsProvide regular reports on department performance, including productivity and goal achievementAssist management in enforcing new procedures and participate in client meetings when neededContinuously improve professional knowledge through training and seminarsWhat You'll Bring5+ years of experience in the logistics industryCompletion of CIFFA certification or equivalent training (preferred)Strong verbal and written communication skills for interacting with North American and global stakeholdersExcellent negotiation, problem-solving, and conflict resolution skillsOutstanding organizational skills and attention to detailAbility to work effectively under pressure and manage multiple tasks simultaneouslyProficiency in Microsoft Excel, Word, PowerPoint, and TeamsExperience with supervising staff and handling HR-related tasksJoin Our TeamIf you’re ready to take the next step in your logistics career and lead a successful freight team, we’d love to hear from you. Make sure to include #ColeCareers in your application.Let’s keep logistics moving forward together #J-18808-Ljbffr