Polar Desk Operations Manager

5 days ago

PointeClaire, Canada Anglo Eastern Ship Management Full time

**About Anglo-Eastern**

Anglo-Eastern strives to be the ship management provider of choice for the shipping industry. It provides ship management and related services to shipowners around the world. At the core of this effort is a dedicated workforce of more than 30,000 professional seafarers and over 2,200 shore employees who support clients around the clock.

Headquartered in Hong Kong, the group comprises a network of more than 25 offices spanning Asia, Europe and the Americas. Their capabilities encompass all components of ship management, including technical management, training, manning and crew management across nearly all ship types. Seafarers are hired and trained at fully owned recruiting and training centers.

In addition, Anglo-Eastern provides consultancy and project management services to clients planning newbuildings, conversions and other special projects.

**Company website**

Reports to: General Manager - Canada

**The opportunity**

Anglo-Eastern offers the opportunity to join the Canadian team that directly manages Polar class vessels and supports all the fleet vessels calling into Canadian ports. Working directly with ship owners and charterers, with the seafarers onboard as well as with all the stakeholders of the Maritime industry.

The position at first will have two main functions:

- To monitor and provide guidance/information on Polar operations as well as becoming a reference within the Anglo-Eastern Group and the industry on Polar operations, ice navigation, codes & regulations and industry trends.
- To monitor and provide guidance/information for managing the operations, including insurance matters of vessels calling to Canada and Great Lakes / St. Lawrence Seaway area.

The person in this position will also be responsible for all QHSE matters for the Canada Office and support Anglo-Eastern Cruise Management in Miami as required.

The position will also cumulate the following roles for the Canada Office:

- EMS Management Representative (EMR)
- OH&S Management Representative (OH&S MR)
- Alternate Company Security Officer

**Education**:

- Master Mariner certificate
- Background in Polar shipping or relevant experience in ice navigation or knowledge an asset
- Fluent in spoken and written English, French an asset

**Experience**
- Minimum 5 years of sea-going experience in the rank of Chief Officer plus a minimum of 3 years’ experience as Master in command
- Polar sailing experience in the rank of Master, with part of the experience being in the winter months
- Knowledge of the Great Lakes - St. Lawrence Seaway

**Abilities**
- Computer literacy, intermediate level with Microsoft Office suite
- Excellent communication skills and presentation skills
- Professional discretion, sense of urgency, accuracy
- Well-developed time management skills
- Strong organizational skills
- Strong analytical, interpersonal and communication skills
- Problem solving and decision-making abilities

**Specific Business Knowledge**

Knowledge of Anglo-Eastern procedures and business processes an asset

**To apply**

**Job Types**: Full-time, Permanent

Work Location: Hybrid remote in Pointe-Claire, QC H9R 5R2

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