Customer Service Representative

2 weeks ago


Thunder Bay, Canada Dufresne Furniture and Appliances Full time

As a Customer Service Agent, you will be responsible for addressing our customer service issues and notifications.

**The Dufresne Group is committed to investing in our team members; we offer**:

- Market competitive wages;
- Excellent employee discounts;
- Career growth and continuous development;
- Respectful and family-oriented working environment with strong company values.

As the Customer Service Agent, you will:

- Provide excellent customer service to our team and our guests
- Communicate with guests by following your training resolution processes
- Contact customers through outbound queue provide updates and book deliveries and advise of delivery/technician timeframes
- Accurately opens, monitors and closes Customer Service Orders
- Accurately records Delivery Completion Data
- Complete Customer Invoicing and initiate parts ordering
- Be available to work days, evening and weekends as required
- Have excellent verbal communication skills and telephone etiquette with ability to negotiate tactfully and act with diplomacy and respect

**Job Types**: Part-time, Permanent

Pay: From $18.00 per hour

Work Location: In person



  • Thunder Bay, Canada Aarons Sales and Lease Full time

    Description: Aaron’s provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally!As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment...


  • Thunder Bay, Canada Land of Spices Full time

    **We're Hiring! Join Our Team as a Customer Service Representative.** Are you looking for a dynamic role where no two days are the same? Our grocery store is hiring a **Customer Service Representative (CSR)**to assist with both store operations and our U-Haul rental services. **What You'll Do**: **Grocery Store Responsibilities**: - Ensure shelves and...


  • Thunder Bay, Canada Circle K Full time

    Store 3001436: 346 May St., Thunder Bay, Ontario P7C 3R2 We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: - Flexible schedules - Large, stable employer - Fast career...


  • Thunder Bay, Canada SUPERIOR Home Health Care Full time

    **Job Position**: Customer Service Representative **Job Type**: Permanent, Full Time **Schedule**:Monday - Friday 8:30 - 5, every other Saturday 10 -2, Additional Hours as required **Benefits**: Group Health/Dental Benefits **Compensation**: Competitive Wage At Superior Home Health Care, we offer our clients the amazing, compassionate, and personalized...


  • Thunder Bay, Canada SUPERIOR Home Health Care Full time

    **Job Position**: Customer Service Representative **Job Type**: Permanent, Full Time **Schedule**:Monday - Friday 8:30 - 5, every other Saturday 10 -2, Additional Hours as required **Benefits**: Group Health/Dental Benefits **Compensation**: Competitive Wage At Superior Home Health Care, we offer our clients the amazing, compassionate, and personalized...


  • Thunder Bay, Ontario, Canada Lowerys Full time

    Company DescriptionLowerys is Northwestern Ontario's trusted supplier of office supplies and part of Canada's largest network of independent office product dealers, with over 130 locations nationwide. Proudly 100% Canadian-owned, Lowerys emphasizes community involvement and invests in local development. The company contributes to making its community better...


  • Thunder Bay, Ontario, Canada Genuine Parts Company Full time

    SUMMARY:Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...


  • Thunder Bay, Ontario, Canada Motion Full time

    SummaryUnder limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...


  • Thunder Bay, Canada Enterprise Mobility Full time

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to...


  • Thunder Bay, Canada Tim's Whole Health Full time

    Tim's Whole Health has a full-time permanent position available for a Customer Service Representative. **Applicant must have previous retail, cash & sales experience and is able to provide exceptional customer service.** This is a dynamic and fast-paced environment and successful applicant must be friendly, kind and compassionate. We require strong...