Inside Sales Specialist

**Summary of Responsibilities**:
As an Inside Sales Specialist at Wilcox Bodies Limited, your key role will be to leverage your robust technical knowledge of Wilcox Bodies products in providing top-notch service to our clients. You'll be a vital player in meeting stringent deadlines, offering timely quotations and designs, and showcasing outstanding oral, written, and presentation abilities. As an integral member of our team, you'll help enhance the visibility and popularity of Wilcox Bodies products through diverse strategies, while constantly evaluating their success. Your role includes nurturing fruitful customer relations through precise quotations and sales orders, all while closely cooperating with our Sales, Marketing, and Design teams to deliver exemplary customer service and pre-empt potential customer issues.

Responsibilities include but not limited to:
1. Boosting and developing sales via effective communication with current and prospective customers.

2. Formulating quotations to secure new business opportunities and sustain existing ones.

3. Collaborating with customers to identify their needs and preferences, while presenting our company's products and services.

4. Identifying the optimal products to meet customers' requirements, through in-depth discussion of Wilcox's standard equipment and openness to custom alternatives.

5. Providing comprehensive support on strategic quotations and order processing for the Sales department.

6. Arranging the prompt delivery of necessary designs and models for existing and future customer requirements.

7. Managing MRP reviews and updates of Bill of Materials.

8. Review all incoming Orders with respective Sales Representative and Customer prior to the release to Production.

9. Initiating amendments or corrections through the ECR/ECN process.

10. Keeping informed about key customer information, upcoming opportunities, plans, and payment performance; relay crucial customer details that could influence Company decisions to relevant departments as needed.

11. Presenting and explaining Wilcox Bodies' best manufacturing techniques.

12. Acting as a critical technical and parts resource for Marketing for use on Company's digital platforms.

13. Traveling to meet clients and assist our Sales team when needed.

**Skills/Abilities**:

- Comprehensive understanding of the Truck Body industry
- Excellent ability to discern and articulate specific competitive advantages
- Aptitude for fostering robust customer relationships through strong technical expertise, meeting commitments, and displaying a friendly demeanor
- Adaptability and flexibility
- Capacity to work efficiently both in a team and independently
- Superior interpersonal skills
- Professional and affable demeanor
- Effective communication skills
- Aptitude for meeting sales and commission targets
- Ability to perform well under pressure and prioritize tasks efficiently

**Job Knowledge or Work Experience**:

- Technical background preferred
- Sales and E-Commerce
- Advertising and sales promotion techniques
- Strong presentation skills and professional appearance
- Ability to listen and communicate concisely and effectively

**Education**:

- A post-secondary degree/diploma preferred
- Black belt and/or Six Sigma training/designation an asset

**Physical Demands and Working Conditions**:

- Wears all required PPE when at manufacturing facility
- Regular exposure to noise/temperature and/or adverse weather conditions/work outside
- Regular working schedule, day shift

**Additional Job Requirements**:

- Possess valid drivers license and have reliable car
- Possess valid Passport and be available and able to travel
- May be required to work outside of normal working days and hours

**Salary**: $60,000.00-$64,500.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Milton, ON L9T 3Y5: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person