Program Coordinator, Pcs

The Program Coordinator for Professional and Continuing Studies plays a major role in implementing the department’s strategic plan. Working in a multi-tasking, team environment, this position coordinates, facilitates and supports the development and delivery of credit and non-credit professional development experiences. The Program Coordinator needs to be an independent self-starter who is able to help administer programs and interact with the various internal and external stakeholders at RRU. Additionally, the Program Coordinator coordinates activities and events, and is the prime contact for requests for information from staff, faculty, students (prospective, current and alumni) and provides foundational support for designated programs on a daily basis.

The Program Coordinator works with the Manager to provide administrative leadership, ensuring that planned programs and activities are effectively managed to support the achievement of University goals. This position requires a flexible individual, capable of working evenings, weekends and occasional split shifts to serve department needs. To be well suited for this position you must have excellent organizational abilities, exceptional customer service skills, strong project management skills and knowledge, and be technically proficient. Event planning experience is an asset.
- Job Requirements- An undergraduate degree or other relevant educational credential (college certificate or diploma) plus 3-5 years of related experience in the administration of academic programs (or equivalent combination of education and experience)
- Strong verbal and written communication abilities, including editing skills
- Demonstrated project management and organizational skills
- Considerable event management experience (preferably in an academic environment)
- Knowledge and understanding of the University’s requirements, methods, culture and processes, as well as knowledge or experience in continuing education and adult learning principles
- Demonstrated financial coordination and contract administration skills and experience; accounting skills are an asset
- Extensive experience with learning management systems and online learning tools
- Office management skills and experience, including developing, implementing and monitoring policy and procedures
- Ability to work flexible hours on a pre-planned basis, including evening and weekend hours.
- Strong interpersonal development and leadership capabilities including networking and advocacy skills
- Demonstrated conflict resolution and team building skills; ability to act with tact and diplomacy under pressure
- Strong technical background with computer abilities such as Microsoft Office suite of programs as well as other RRU systems (e.g., Agresso, Sharepoint)
- Solid analytical, critical-thinking and problem-solving abilities
- Additional Information- This is a regular, full-time position working 37.5 hours per week. This position has been evaluated at MPT-A with a salary range of $62,533 (minimum) to $73,472 (midpoint) to $84,413 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.