Program Coordinator

Scale Collaborative is seeking an experienced Program Coordinator to join our team. The Program Coordinator is pivotal in coordinating and delivering Scale Collaborative’s programs, especially focusing on Thriving Non-Profits cohorts. They ensure participants have enriching experiences, fostering advocacy for Scale and our programs. By maintaining high satisfaction levels and proactive communication, they collaborate with the Programs Team and support the Marketing Team in ensuring the smooth delivery of programming and addressing the needs of program participants.
The target salary for this position is $60,000 per year.

RESPONSIBILITIES
1. Program Coordination
- Lead the planning, coordination, and delivery of the Thriving Non-Profits cohort program.
- Drive the expansion of the Thriving Non-Profits cohort program to new partner organizations and regions.
- Execute project work plans, ensuring timely achievement of deliverables aligned with strategic goals and objectives.
- Delegate tasks, priorities, and expectations to meet program requirements and establish robust organizational systems.

2. Enhance Learning Experience
- Monitor program progress and analyze data to generate reports and recommendations for continuous improvement.
- Ensure the consistent delivery of high-quality programs and maintain excellence in participant experiences.
- Oversee learner experience and quality control, including content maintenance and resolution of inquiries and complaints.

3. Marketing Support
- Provide guidance and oversight for the development of program marketing collateral, including summaries, Impact Reports, case studies, and storytelling.
- Provide support to the Marketing Team on marketing and promotional strategies for programs.
- Engage with the Thriving Non-Profits Community as directed to market programs.

4. Promotional and Expansion Initiatives
- Conduct information sessions, promotional workshops, and other program-related activities to promote Thriving Non-Profits programs.
- Assist in expanding community membership and coaching opportunities.
- Represent Scale at conferences and community events to increase program visibility and foster expansion opportunities.

SKILLS
- Previous program coordination experience is required
- Experience growing a program or initiative provincially or nationally as an asset

QUALITIES
- Excellent interpersonal, verbal, and written communication skills
- Strong organizational skills with the ability to prioritize tasks, work to tight deadlines, and the ability to be flexible and adaptable to rapidly changing priorities
- Ability to thrive in a fast-paced working environment
- Research and analytical skills, with a high level of attention to detail
- Ability to work effectively both independently and as part of a team
- Understanding of and passion for the impact sector is desirable

About Scale Collaborative

Work Culture and Environment At Scale
- We recognize non-Canadian work experience as being just as valid as Canadian work experience.
- We are eager to learn and integrate Indigenous perspectives into the work of building an inclusive economy and resilient impact sector.
- We value work and life experience as much as educational background.
- We are eager to learn and integrate BIPOC and 2SLGTBQIA+ identifying perspectives into the work of building an inclusive economy.
- We believe in giving young people the opportunity to do impactful work that combines opportunity and responsibility.
- We understand that people’s lives are dynamic and that 9-5 does not work for everyone; we consider flexibility in terms of workplace and work hours.

By working with Scale Collaborative, you will be
- Part of an energized, passionate team
- Outcomes-oriented with a flexible work schedule
- Receive extended health and dental benefits
- Supported to develop professionally
- Part of the co-working environment at theDock Centre for Social Impact: membership includes discounts at local businesses, access to community events programming, complimentary high-quality espresso, coffee, teas, Salad Bar Wednesday, and more