Admissions and Flow Coordinator

**TORONTO GRACE HEALTH CENTRE**

**Join our Team**

**We are actively recruiting for an Admissions and Flow Coordinator**

**1 Year Temporary Full Time Contract**

The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and services provided at TGHC help facilitate the patient flow through the health care system and ensures recovery to those individuals who may return to their homes or to Long Term Care (LTC) facilities in their communities. TGHC operates in 3 sites - the Main site (Church& Bloor St), Harbour Lights (Queen & Jarvis Street) houses and a Specialized Care Centre (Victoria Park & Mc Nicoll). Our organization is committed to collaborating with patients and families in their journey through the health care system effectively supporting their integration back into the community. communities.

As a compassionate, caring, and influential member of the interprofessional team, you will make a personal difference in the quality of life of our patients, residents, and families. If you want to work in an environment where every face is familiar and where care, compassion, and commitment flow to the persons that we serve as well as the staff, join our team and become part of an amazing team.

**Position Summary**

**Main Responsibilities**
- Attends bed management meeting with patient flow manager
- Tracks anticipated discharges and makes bed offers according to availability as appropriate
- Pre-registers referral information for all scheduled admissions into ADT system
- Validates health card eligibility prior to patient’s admission through ADT system during pre-registration
- Coordinates admissions with referring facility, patient/family, nursing and medical staff
- Tracks patients transferred to acute care and ensures that medical documentation is received prior to patient’s return, and informs acute care of TGHC’s bed holding policy
- Responds to telephone inquiries regarding programs and services offered
- Provides information to prospective patients/families and referring partners
- Prepares routine statistical reports
- Other duties as required

**Qualifications and Education**:

- Minimum Grade 12 or equivalent
- Strong knowledge of medical terminology and understanding of pathophysiology
- Excellent computer skills: Microsoft Office Suite
- Ability to learn new software programs such as ADT, RM&R (Resource Matching & Referral) database
- Excellent written and verbal communication skills, high accuracy and attention to detail required
- Ability to work independently, part of a team and with various internal and external stakeholders
- Good problem-solving skills, ability to work under pressure and detail oriented
- Completion of a Community College Medical Secretary Diploma, or a health related program, and medical terminology courses is an asset
- Experience working in a medical or hospital setting is an asset
- Excellent attendance record required
- Our Core values: Compassion, Respect, Excellence, Integrity, Committed, Cooperation and Celebration_
- Our Core Values: Compassion, Respect, Excellence, Integrity, Committed, Co-operation, and Celebration_

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON M4Y 2G5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- healthcare administrative: 1 year (required)

Work Location: In person