HR Service Centre Representative

1 week ago

Sherwood Park, Canada Strathcona County Full time

If you want to use your strong customer service background and HR knowledge to foster and create a positive employee experience, then this is the position for you.

The HR Service Centre is responsible for the administration of programs and policies related to all functional areas of Human Resources. The HR Service Centre Representative has a critical role within the team by providing front-line support to employees and leaders.

**Key Responsibilities**

Support, troubleshoot, and provide information to employees and leaders:

- Provide information on HR processes, policies, and procedures
- Support new hires with onboarding questions, such as pay and benefits
- Provide assistance to employees and leaders utilizing our HR system, Oracle
- Identify and escalate complex issues for resolution to other teams

Contribute to the administration and communication of HR programs:

- Follow up with new employees to ensure onboarding tasks are completed on a timely basis
- Review and action incoming forms
- Support benefit administration by enrolling employees and sending information packages
- Run and distribute reports
- Maintain employee files and records

**Qualifications and Skills**
- Certificate in Human Resources, Management, Business, or a related field
- Minimum of 2+ years of experience in Human Resources. Experience in advising others on HR policies and procedures is an asset
- Customer service focused, using clear written and verbal communication
- Strong organizational skills to manage details and timelines in an environment with frequent interruptions and requests from a variety of sources
- Demonstrated technical aptitude and computer skills. Proficiency with Oracle, Excel, and SharePoint is an asset

**Who We Are**:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.

**Why Join Strathcona County: (depending on position)**
- Competitive salary and comprehensive benefits package, which includes:

- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance and critical illness programs
- Retirement and pension programs
- Paid and unpaid leave programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities
- Well-being programs and a safety culture focused on physical and psychological health in the workplace
- Equivalencies of education and experience may be considered. _

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

  • HR Service Specialist

    2 days ago

    Sherwood Park, Canada Strathcona County Full time

    This posting is for one full-time temporary position up to one year T he HR Service Centre is responsible for the administration of programs and policies related to functional areas of Human Resources. The Human Resources Service Specialist has a critical role within the team by communicating and processing activities related to the employee lifecycle, from...

  • Manager HR Operations

    6 days ago

    Sherwood Park, Canada Strathcona County Full time

    As the Manager, HR Operations, you will be responsible for providing leadership, strategy development, guidance, and oversight for the overall governance of HR service delivery and operational excellence of the HR Service Centre, Payroll, and Analytics and Reporting functions. You will manage the HR Operations group and provide leadership to ensure...

  • Call Centre Representative

    2 days ago

    Sherwood Park, Canada True Balance Longevity Institute Inc. Full time

    True Balance Longevity is hiring a confident, client-focused **Call Centre Representative** to support our spa and wellness operations. In this role, you’ll answer calls, respond to messages, educate guests on services, process payments, and provide follow-up care strategies. You’ll also support our guest care teams across multiple...

  • HR Business Partner

    2 weeks ago

    Sherwood Park, Canada Strathcona County Full time

    **This posting is for 1 temporary full-time position up to 14 months** Are you an experienced HR professional looking for a new and exciting opportunity? Strathcona County has a great opportunity to work within our HR Business Partnering Branch to provide advice, consultation, and strategic HR services to a diverse portfolio of clients. As a Human Resources...

  • HR Administrator

    2 weeks ago

    Sherwood Park, Canada Strathcona County Full time

    Reporting to the Manager, Occupational Health and Safety (OHS), this position provides administrative support to both the OHS and HR Operations branches within Human Resources. The role includes direct administrative assistance to the OHS Manager and broader program support across both branches. This position works collaboratively to ensure effective...

  • Copy & Print Centre Representative

    2 weeks ago

    Sherwood Park, Canada Staples Canada Full time

    : 1236799 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...

  • HRsc Advisor

    1 week ago

    Sherwood Park, Canada Rockwood Service Corporation Full time

    Position Summary: Rockwood is currently recruiting for a HR Service Centre Advisor (Temporary Contract)to support multiple regions across Canada. If you are seeking a dynamic environment with opportunities for individual growth and learning, this is for you. The position will be based out of either Sherwood Park, AB or Oakville ONT. The position will be a...

  • Client Service Representative

    4 days ago

    Sherwood Park, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Human Resources Professional

    4 days ago

    Sherwood Park, Canada Greenland Garden Centre Full time

    **Who We Are**: **Your Role at Greenland Garden Centre**: The Human Resources Professional's role at Greenland Garden Centre is essential for maintaining a positive workplace culture. You will play a leading role in resolving conflicts and promoting harmony among staff. From managing the complete process of hiring and releasing seasonal employees to...

  • Client Service Representative

    1 week ago

    Sherwood Park, Canada Pulse Veterinary Specialists & Emergency Full time

    _Are you an individual _**_passionate about providing exceptional client care_**_?_ - Do you have a _**_passion for animals and a desire to get into the veterinary industry_**_?_ - Do you already have some _**_veterinary clinic experience_**_ and are looking to be part of a_*_ new working culture that provides both exceptional care and a fun, warm family...