Leasing Assistant

2 weeks ago

Victoria, Canada FirstService Residential Full time

**Rental License Not Required**

**About FirstService Residential**:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

**Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.**

**Job Overview**:
**Key Responsibilities**:

- Arrange for open houses, making sure units are ready and presentable to prospective tenants
- At the direction of the Property Manager and in conjunction with the Building Manager arrange showings to potential tenants
- Provide excellent customer service when greeting and touring prospective tenants in the unit & building while conducting showings and open houses and encouraging prospective tenants to apply, and if a tenant wants to proceed pass the tenant on to the Lease Admin team.
- Respond professionally and timely to all tenants, prospects, and associates
- Maintain an awareness of the local market and competitor offerings, and providing feedback to the Property Manager
- Provide weekly updates on the unit showings, open houses, and prospective tenants sent to the Leasing Admin team
- Handle telephone and electronic communications with prospective tenants, including face-to-face walk-throughs of the display units
- Work with the broader Investment Properties division on a variety of projects to improve leasing processes.
- Continually evaluate how we do business, and champion continuous improvement ideas to streamline processes, add automation, and reduce manual work.
- This position will require weekend (Saturday & Sunday) and evening work to communicate with prospective tenants and to show available units to prospective tenants.

**Skills and Qualifications**:

- 1-3 years of experience in real estate, with outside clients, handling confidential information, multiple priorities and stringent deadlines is ideal.
- Completion of post-secondary education or equivalent is a strong asset.
- Knowledge of rental property management is an asset.
- Ability to prioritize work, communicate those priorities and deliver as promised are key qualities to succeed in this role.
- Advanced computer skills are essential (e.g. Microsoft Windows and Office suite), as well, strong communication and customer service skills.
- Excellent written English skills.
- Ability to problem-solve and search for solutions with mínimal guidance.

**A current, valid BC driver's license and access to a vehicle with insurance is requirements of the role.**

**What We Offer**:
As a part time associate, you will be eligible to receive Employment Standard time off benefits and access to our Employee Assistance Plan.

**Compensation**:
$26.00 - $33.00 per hour (approximately 22 - 28,000 per annum)

Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

IN2018

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