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Service Coordinator

2 weeks ago

Markham, Canada SE Health Full time

**We are hiring a Full-time Service Coordinator in Markham (Remote now)**

Responsible for the efficient and effective scheduling of clients with a focus on building and maintaining positive internal relationships with front line staff and other administrative staff. All activities are conducted within the policies, procedures and standards of confidentiality of SE Health.

**POSITION RESPONSIBILITIES**:

- Provide schedule planning support to health care team
- Appropriately schedule staff to ensure continuity of care in the provision of service delivery
- Update and maintain an electronic client database
- File and maintain client records
- Perform data entry of all relevant client, employee and billing information
- Respond to all caller inquiries with efficiency and appropriate urgency
- Provide support to billing activities
- Generate and distribute various scheduling and billing reports
- Investigate and follow up in errors/discrepancies in services ordered or provided.
- Other office administrative duties as assigned.

**QUALIFICATIONS**:

- Relevant post-secondary education
- MS Office computer skills at an intermediate level
- Experience with management of multiple databases
- Courses in medical administration or health care training are preferred

**POSITION REQUIREMENTS**:

- Intermediate data entry/keyboarding skills
- Experience using a PC database
- Intermediate reading comprehension and excellent verbal communication skills
- Demonstrated customer service skills and problem solving
- Adaptability and the ability to deal with tight deadlines
- An ability to work independently
- An ability to prioritize, multi-task and deal with competing priorities
- Good personal organizational skills
- Courses in medical administration or health care training are preferred
- Related work experience and a familiarity with community health care services is preferred

About us:
SE Health is monitoring the global COVID-19 pandemic closely and following all public health directives, inclusing recommendations from the World Health Organization, Government of Canada, and federal ad provincial health authorities. Our top priority is the health and safety of our clients, their families and our staff.

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, **SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19** Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.