Inbound Customer Service Representative

2 weeks ago

Scarborough, Canada Zedd Customer Solutions Full time

Life is too short not to have fun. If you have a true passion for helping people we want to talk to you. Due to our proximity to the North Pole, Zedd Customer Solutions has been asked to ensure the toys received at Christmas provide the “WOW” factor.

**ESSENTIAL FUNCTIONS**:

- Provide exceptional customer service and maintain excellent quality.
- Accurately input, retrieve and access information regarding a customer from a computer system.
- Resolve customer concerns immediately, effectively and displays professionalism
- Quickly and correctly answer product questions. Have a full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.
- **Must work 8 hrs. on Boxing Day December 26th**:

- **Able to work 37.5-40 hrs a week until at least Dec 31. Opportunity to work passed this date will be available.**

**WE ARE PROUD OF OUR EMPLOYEES AND SUPPORT THEM BY OFFERING**:

- Able to work full time with scheduled shifts between Monday to Friday from 9am -8pm
- **Train in our Scarborough Centre**:

- **Possible work from home available after training and nesting period**:

- Excellent bonuses that all employees can earn
- Company paid training

We cant wait to work with you

**Job Types**: Full-time, Seasonal

**Salary**: Up to $15.50 per hour

**Benefits**:

- Casual dress
- Commuter benefits

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

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