Family Support Team Lead

Make a Meaningful Impact — and Have Fun Doing It

**Who We Are**

We’re more than just a leading Children’s Services Agency — we’re a passionate and supportive team that believes in making a difference while loving what we do.

CarePros specializes in Trauma-Informed Personalized Community Care and Agency Foster Care for children and youth with complex medical and behavioral needs. Our mission? Empowering youth through cultural connection, family reunification, and transition into adulthood.

**Why This Is The One**

Are you passionate about keeping families safety together whenever possible? Are you ready to support with dignity, inclusion, and genuine compassion? We are looking for a **Family Support Team Lead in Red Deer**, to provide family-centered, trauma-informed assistance to a parent/guardian and their child in one of our Family Preservation program homes. By strengthening parent capacity while ensuring the youth's safety, stability, and healthy development, you'll blend supported-parenting coaching with infant/child care and case coordination.

**Work Schedule**:Days, evenings, overnights, weekends, and holidays

**Your Typical Day**
- Use a company vehicle to drive the family to appointments and community/cultural outings
- Create a predictable and culturally responsive setting to safeguard the guardian's decision-making
- Plan and facilitate daily routines with the guardian
- Schedule, prepare for, and attend appointments
- Complete basic developmental screenings
- Implement supported-parenting plans and safety plans
- Provide coaching on meal prep/planning and bottle hygiene
- Document accurate critical incident reports, daily logs, case notes, and medication records in the case management system
- Keep the program home clean and orderly
- Maintain grocery and inventory supplies while managing weekly menus
- Participate in case conferences, clinical review, and supported-parenting sessions
- Provide daily updates and lead shift exchanges

**What You Bring To The Table**
- 1+ years verifiable experience directly supporting disabled adults with complex needs
- Completion of a Degree or Diploma in Disability Studies or Social Work preferred
- Ability to stay calm and consistent in high-stress situations
- Utmost respect for stakeholders such as Elders/Knowledge Keepers, kin, schools, clinics, and the parent/guardian
- Unmatched coaching and mentorship skills
- Superb execution of documentation for maintaining records and completing forms

**Must-Haves**
- Valid Class 5 Alberta Driver’s Licence, 10-Year Alberta Driver’s Abstract, and Alberta auto insurance with $2 million liability in your name
- A clear Child & Youth Intervention Records Check with the Government of Alberta
- Valid Standard First Aid + AED with CPR Level C
- Clear Criminal Record with Vulnerable Sector Check from the last 6 months

**Nice-To-Haves**
- Trauma-Informed Care
- Mental Health First Aid
- Brain Story Certification

**We Offer You**
- Group RRSP matching after 1 year of full-time employment
- Comprehensive benefits package (Health, Dental, Vision, Employee and Family Assistance Program)
- Paid training and career development — because your growth matters
- An inclusive, diverse, and supportive culture where we work together to better serve our clients

At CarePros, we don’t just work hard — we celebrate wins, share laughs, and lift each other up. Here, you're part of something bigger, surrounded by people who believe in the power of community, connection, and caring.

Ready to Take Your Career to the Next Level?

We’re proud of the recognition our team has earned:

- 2024 ASTech Award for Change Maker: Company
- 2024 Social Impact ScaleUp of the Year
- 2021-2024 The Globe and Mail Canada’s Top Growing Companies
- 2022 New Innovators List - People Leader (Diversity, Equity & Inclusion)
- 2021 Canada's Safest Employer Awards
- 2020 Diversity Award of Distinction from Alberta Chambers of Commerce
- We thank all applicants for their interest; however, only those selected for an interview will be contacted._

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