Family Court Counsellor

**Job Information**

Job Requisition ID: 61546
Ministry: Justice
Location: Red Deer
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Two Permanent position
Scope: Open Competition
Closing Date: March 1, 2025
Classification: Human Services Worker 5

**Salary**: $2,628.47 to $3,397.79 bi-weekly ($68,603 - $88,682/year)

The Court and Justice Services (CJS) Division provides a wide range of resolution and court services for people involved in legal disputes. In collaboration with the courts of Alberta, Court and Justice Services provides various programs and services including educating and helping Albertans finding solutions for legal issues, navigating the court system, offering programs at no cost or a nominal charge, and administrative support to all courts in Alberta.

**Role Responsibilities**:
Are you a dedicated, hardworking, and caring individual looking to make a difference in the lives of Alberta families? Alberta Justice has an opportunity waiting for you

As a Family Court Counsellor, you will report to the Team Lead, Assessment Services. You will work independently and collaboratively with colleagues in the same location and across the province to ensure seamless service delivery to Albertans. Your strong working relationships with Court Operations, Judiciary, and the legal community are crucial to ensure services are delivered to clients and the operations of the Alberta Court of Justice and/or King’s Bench family Court.

At the direction of Management and the Team Lead, you will complete data collection and participate in program development initiatives to ensure services are provided in a user-friendly, cost-effective manner.

Operating within a team structure, you will be responsible for, but not limited to the following:
**Screening, Assessment, and Referral**
- Provide triage and intake services including safety screening, needs assessment, referrals as necessary, and limited assistance completing and filing Family Law Act court documents.
- Demonstrate dispute resolution skills to assist clients in resolving their disputes.
- Identify and outline options available for the client to decide on a course of action. Deliver ongoing assessments, information, support, guidance, and assistance to clients prior to, during and following court.**Case Management**

Negotiate and facilitate terms of consent with parties in attendance at court, for the courts review and endorsements.

**In-Court Support**
- Assist families with their various concerns in the fast-paced environment of the Resolution Services office and the Provincial Family docket court, and Court of King’s Bench Regular Chambers.
- Respond to actions, directions and requests from the judiciary that fall within the scope of the role.

**Role Responsibilities Continued**:
**Consultation and Public Relations**

Establish and maintain effective working relationships with external stakeholders (i.e., Lawyers, Legal Aid, Community Legal centers, women’s shelters, native counselling services and police services) to ensure information sharing and optimal client services.

**Administration**
- Complete timely and accurate entries on the Resolutions Services provincial database relating to client services and court activity in accordance with policy/procedure.
- Excellent verbal and written communication skills.
- Strong Assessment skills.
- Attention to detail relating to file and legal documentation.
- Exceptional interpersonal, interviewing, assessment, negotiation, dispute resolution and decision-making abilities.
- The ability to work independently, under pressure, and assist clients in highly emotional circumstances is essential.
- A strong ability to work independently and work well as a team member with internal and external stakeholders. Knowledge and awareness of changing processes, legislation, social trends, best practices and new research in family, law matters; utilizing this knowledge to maximize effectiveness of responsibilities to inform, educate and assess.Please

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **AGILITY**: You can anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.
- **SYSTEMS THINKING**: You consistently take a holistic and long-term view of challenges and opportunities at multiple levels across related areas.
- **DEVELOP NETWORKS**:You proactively connect and build trust in relationships with different stakeholders.
- **BUILD COLLABORATIVE ENVIRONMENTS**: You lead and contribute to the conditions and environments that allow people to work collaboratively and productively to