Data & Operations Analyst

Management Advisory Practitioners (MAP) is seeking a talented **Data & Operations Analyst** to join our growing team

As a Data & Operations Analyst, you will collaborate with key team members at MAP to provide analytical support, implement digital integration solutions, and deliver operational insights to the Senior Leadership Team. Your responsibilities will include creating, maintaining, and developing internal tools to support data-driven decision-making, providing relevant KPIs to stakeholders, and streamlining processes for Practice Managers through technology. These efforts will directly contribute to better patient outcomes and operational excellence.

**Duties and Responsibilities**:

- Provide support to the operations team on KPI analysis, process improvement and digital tool development.
- Prepare weekly, monthly and ad-hoc analytics using PowerBI to assess clinic performance and streamline the data collection process for reporting.
- Analyze existing clinic processes and provide recommendations to automate processes, and develop tools that reduce waste, minimize human error and enhance staff efficiency.
- Work with the Corporate Controller to facilitate budgeting, forecasting and variance analysis on the performance of MAP’s clinics.
- Provide ad-hoc support on projects and client acquisitions to the Head of Operations and the CEO on business development opportunities.
- Support the accounting and finance department by automating bookkeeping and reporting tasks through technology integration.
- Provide assistance to MAP team members with basic IT needs such as software troubleshooting, hardware issues, and collaborate with our IT consultants when necessary to address more complex IT issues.
- Create dashboards for new clinics by integrating data collection within the EHR system at each respective dental or medical clinic.

**Skills and Abilities**:

- Exceptional data analytics experience and the ability to synthesize and analyze large data sets into relevant trends for operational decision-making.
- Excellent understanding of digital workflow integration into the clinical environment.
- Excellent oral and written communication skills.
- Ability to manage multiple projects, prioritize high impact tasks, and keep relevant stakeholders updated on progress.
- Detail-oriented and trustworthy, with the ability to forecast potential issues during new process rollouts by tailoring tools to the end clinical users.
- Strong organizational skills and critical thinking abilities.
- Advanced or Expert Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Power BI etc.)
- Ability to thrive in fast-paced environments.

**Qualifications and Experience**:

- Advanced proficiency in Microsoft Excel and Power BI is required.
- Proven experience as a Business Analyst, Financial Analyst, or in a similar analytical role.
- A minimum of 3 years of professional work experience following post-secondary education.
- Undergraduate degree in a relevant discipline.

**Preferred Qualifications**:

- A degree in computer science, with a focus in data analytics and/or business administration is an asset.
- Experience providing analytics and/or software support in a clinical environment is an asset.

**Work Environment**:
This is a full-time position.

We are an equal opportunity employer committed to fostering a healthy and positive work environment.

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- How many years of PowerBI experience do you have?

Work Location: In person