Tenant Services Coordinator

**Tenant Services Coordinator**:
SP3 Social Services Worker

Regular/full-time

Housing, Addictions and Homelessness

Support Services, Manitoba Housing

Winnipeg MB

Advertisement Number: 43505

Salary(s): SP3 $56,569.00 - $74,650.00 per year

Closing Date: December 1, 2024

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be established to fill similar regular and term positions throughout Manitoba, and will remain in effect for up to 12 months.

The Manitoba government has a comprehensive compensation and benefits package which includes extended health care, health spending account, dental care, vision care, long-term disability insurance, group life insurance, maternity/paternity leave, family-related leave and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers). Training and career development opportunities are also available for employees.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must be able to provide and maintain a satisfactory Criminal Record Check with a Vulnerable Sector Search
- Must be able to provide and maintain satisfactory Child Abuse and Adult Abuse Registry Checks
- Must possess and maintain a valid Manitoba full stage Class 5F driver’s licence
- Have access to a vehicle and the ability to travel for government business purposes
- Must be physically able to walk short distances and climb stairs

Qualifications:
**Essential**:

- Post-secondary education in the social sciences field such as Bachelor of Social Work, Psychology, Sociology, Human Ecology, etc. An equivalent combination of related education and experience may be considered.
- Experience in a social services environment demonstrated by conducting needs assessments, case management, and providing supportive counseling.
- Experience in conflict resolution to effectively problem solve and respond appropriately in emergency situations.
- Experience utilizing and coordinating community and government-based resources and programs to provide support for a variety of client needs.
- Effective verbal communication skills with the ability to communicate information to clients, team and all levels of the organization.
- Strong written communication skills with the ability to write various documents and reports effectively for a variety of audiences.
- Strong interpersonal skills with the ability to establish and maintain positive and effective working relationships.
- Strong organizational and time management skills with the ability to prioritize workloads and manage conflicting deadlines.
- Ability to be flexible and adaptable in order to work effectively in a variety of settings and situations.

**Desired**:

- Knowledge of community and program development and working with community groups.
- Knowledge of the Residential Tenancy Act.

**Duties**:
Reporting to a Program Manager, the Tenant Services Coordinator (TSC) provides support and services to tenants to achieve and sustain successful tenancies within an assigned portfolio of properties. The incumbent is responsible for community development activities, tenant case management and resources and helps applicants and tenants fulfill their responsibilities as tenants while ensuring that Manitoba Housing’s policies, procedures, and guidelines are being followed. The TSC develops tenant programs and support networks and takes a proactive approach in improving the effectiveness of physical, emotional and mental support services to tenants and vulnerable applicants, consistent with the Branch plan.
- Advertisement # 43505
- Talent Acquisition
- Human Resource Services
- 600-259 Portage Avenue
- Winnipeg, MB, R3B 2A9
- Phone: 204-945-7518
- Fax: 204-945-0601

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.