Tenant Resource Coordinator

TENANT RESOURCE COORDINATOR

The Bethania Group is recruiting for a Full Time (75 hrs/biweekly) Tenant Resource Coordinator serving 2 locations – 601 Osborne Street and 529 Country Club Boulevard in Winnipeg. All buildings are 55+ Independent and Assisted Living Seniors facilities.

Delivering exceptional care to our residents and tenants is at the heart of what we do. This is made possible through the skill, dedication, and genuine compassion of our staff—especially our valued Tenant Services Team.

Job Summary:

The Tenant Resource Coordinator operates within the environment of seniors housing and acts as a advocate and facilitator for the tenants. They will work to establish support networks and develop resources that will extend and maximize the tenant's independent living status and well-being. This will include assisting tenants in understanding and fulfilling their responsibilities. This position also includes providing support to the Building Manager - assisting with administrative tasks such as collecting rent payments and reviewing tenancy applications. This is a non-unionized position.

Required Qualifications:

· Grade 12 education

· Background in Human/Social sciences. An acceptable combination of experience, education and training may be considered

· Demonstrated experience in working in a social service or housing environment with seniors or other vulnerable populations

· Valid Driver's License and access to a vehicle in good repair

· Ability to handle a small caseload

Knowledge, Skills, Abilities:

· Ability to read, write, and speak proficiently in the English language

· Knowledge of social services theories, practices and procedures related to the provision of support to vulnerable people and populations

· Must be flexible and adaptable to work effectively in a variety of settings and cross-cultural situations

· Excellent interpersonal and customer service skills with the ability to interact effectively and collaboratively in an interdisciplinary team environment

· Effective verbal communication skills, including the ability to discuss complex and sensitive matters with parties of differing backgrounds and interests

· Problem-solving, negotiation and facilitative skills are an asset.

· Ability to organize and prioritize workload to meet competing deadlines

· Proficiency with Microsoft Office computer software

· Able to work independently with established guidelines

· Able to maintain records and reports related to the position and to always maintain confidentiality

· Mentally and physically able to perform all duties of the position

Successful candidates are required to provide a current (within the past 12 months) Criminal Record Check (including Vulnerable Persons check) and an Adult Abuse Registry Check.

To Apply:

If you share the Bethania Group's Mission to provide compassionate, outstanding long-term care and affordable housing for seniors, we encourage you to submit a resume with cover letter clearly demonstrating how you meet the requirements of the position.

Thank you for your interest. Only candidates meeting the required outlined qualifications will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Application question(s):

• Do you live in Winnipeg, Manitoba, Canada?

Experience:

• human/social services: 1 year (required)
• working with Seniors: 1 year (preferred)

Language:

• fluent English (required)

Licence/Certification:

• class 5 Driver's license (required)

Work Location: In person