Tenant Relations Coordinator

3 days ago

Winnipeg, Canada Eden Health Care Services Full time

Eden Residential Care Services, Winnipeg MB
Concordia Village IV
Non-management, Non-union
0.5 FTE Indefinite Term (Subject to expire within two (2) weeks' written notice)
Start: ASAP
Open Until Filled
Job Posting Number: ER-195-0921b

Position Summary:
The Tenant Relations Coordinator is responsible for facilitating a positive relationship between management and tenant, and among tenants; and to maintain appropriate documentation and records regarding each of the tenants. These responsibilities are managed in accordance with the guidelines established by the Manitoba Housing and Renewal Corporation.

**Qualifications**:

- **Education/Certification**:

- Post-secondary education in Human Services other related disciplines an asset
- High School diploma required
- **Experience**:

- Experience in mental health and/or working with vulnerable populations is required
- Previous landlord experience is an asset
- **Knowledge, Skills and Ability**:

- Knowledge of Manitoba Residential Tenancy Act and Guidelines an asset (or willingness to learn)
- Knowledge of mental illnesses/mental health issues and recovery
- High functioning Microsoft Office competencies (Outlook, Teams, Word & Excel)
- Compassion and interest in working with individuals with mental health needs, specifically in social housing
- Knowledge and understanding the value of working with a diverse population
- Ability to communicate within a computerized environment (heavy usage of computer & cell phone)
- Excellent time management, organizational and decision-making skills
- Excellent communication, interpersonal and customer service skills
- Excellent conflict resolution skills
- Ability to work independently as well as part of a team; including taking initiative when issues arise
- Ability to maintain a positive regard and foster respectful, supportive, trusting relationships
- Demonstrated flexibility and creativity
- Knowledge of community resources

Principal Duties and Responsibilities:

- Responsible for the collection of rent, condition reports, the signing of all lease agreements, i.e., new and/or renewal, as well as the termination of lease agreements whether voluntary or by eviction; and maintains accurate records.
- Collaborates with the Housing Support Worker to address mental health concerns and/or behaviours of tenants to help maintain their housing.

**Complete job description available upon request**

**Job Type**: Part-time

**Salary**: $16.00-$19.50 per hour

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- property management: 1 year (preferred)
- Mental Health: 1 year (preferred)
- Residential Tenancy Act: 1 year (preferred)
- Supportive Housing: 1 year (preferred)

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